Customer Service Advisor

My client supplies and installs engineered hardwood flooring for domestic and commercial clients throughout Sussex. They are based in Haywards Heath with other showrooms in East Grinstead & Lewes.

We are seeking someone with retail based face to face customer services experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves., My client is seeking a full time employee to help them with sales, admin and purchasing. We are seeking someone who has excellent all round customer service and communication skills, is MS office experienced, flexible, reliable, and able to work under their own initiative.

You will need to be a driver and have your own transport as some travel between their 3 showrooms is necessary.

Key skills and competencies required:

Retail experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves (this is not essential)

Computer skills

Great face to face customer service skills

Driver with own transport to get to all three showrooms, Haywards Heath, East Grinstead and Lewes.