Customer Service Advisor

The role of Customer Service Advisor at Avery Healthcare involves providing a positive and welcoming public image at the first point of contact, both in person and by telephone. The successful candidate will support the Home by being responsible for the reception area, assisting with show rounds, managing sales enquiries, and supporting the Home Administrator as required., As a Customer Service Advisor, your focus will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person and by telephone. Your responsibilities will include being responsible for the reception area and ensuring it is always presented to a high standard, supporting with the process of show rounds, actively following up and managing any sales enquiries through to admissions, and assisting the Home Administrator as required.

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are committed to creating meaningful lives together and offering exceptional care across their growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.