Customer Service Advisor Apprentice
Remit Training, Aston New Town, Birmingham
Customer Service Advisor Apprentice
Salary not available. View on company website.
Remit Training, Aston New Town, Birmingham
- Full time
- U
- Onsite working
- Apprenticeship programme
Posted 6 days ago, 27 Nov | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 8e999962a5a44b15b788d12d27ea2d9a
Full Job Description
Remit are delighted to be recruiting for Sherwood Truck & Van for a Service Advisor Apprentice at their Birmingham branch B6 4PQ. Your duties will include:
- Liaise with external and internal customers and ensure work is authorised
- Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures.
- Ensure Service / Inspection Documentation is correctly completed
- Assist in maintaining a daily flow of quality job cards to Administration for costing/invoicing.
- Contact customers for any missed booked work and re-book accordingly
- Ensure Health & Safety and safe work practices are met at all times within this positionTraining to be Provided
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.