Customer Service Agent
Breedon Group, The Holmes, City of Derby
Customer Service Agent
Salary not available. View on company website.
Breedon Group, The Holmes, City of Derby
- Full time
- Permanent
- Onsite working
Posted today, 17 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: be24c78ce95948098be979b7e97c949d
Full Job Description
We are currently recruiting for a Customer Service Agent to join our Aggregates and Asphalt distribution team, based at Breedon on the Hill, Derbyshire. This role will report into the Distribution Supervisor. At Breedon, we pride ourselves on our excellent customer service; in making a material difference to our customers. Our customers love the fact that we pick up the phone, understand what they need and consistently deliver. You'll be an ideal fit for this position if you enjoy building relationships and have a great sense of humour. You'll be working Monday to Friday with an occasional Saturday morning. Please note, this role is to be fulfilled within the Breedon offices, full time.,
- Dealing with inbound enquiries from customers, processing, planning and organising the transport of the ordered goods.
- To respond to enquiries in a timely manager, including tracking order and communicating with key stakeholders, from start to the point the goods are delivered to the customer.
- Working collaboratively with customers and commercial teams to ensure the best service
Excellent customer service skills, both verbal and written - High attention to detail
- Efficient multi-tasker
- Ability to build rapport with customers and peers within your team
- Experience or knowledge in Aggregates and Asphalt is desirable, however not essential and full training will be provided.
Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.
25 days annual leave plus bank holidays - Aviva Pension scheme
- Holiday Purchase scheme
- Sharesave scheme
- Life Assurance
- Training & development opportunities
- Employee assistance programme
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.