Customer Service Apprentice (Business Developer)

You will learn how to work effectively in a depot customer facing, you will also ensure Health and Safety requirements are met and company policies are adhered to.,

• Dealing with customers face to face


• Working on a helpdesk


• Problem solving


• Identifying improvements


• Dealing with complaints


• Going the extra mile and making a difference


• Dealing with diverse customers and in diverse situations


• Communicating effectively


• All delivered in your workplace


Additional benefits:

• Training from fully qualified Didac staff


• Ensure you are working to current legal and good practice requirements


The training you will be getting


• Onced completed and passed you will receive a Level 2 Customer Service Practitioner Apprenticeship Standard.


• Training will be delivered on your employer's site, and you will have an allocated trainer who will visit you on site once a month face to face. you will be given advice and guidance by your trainer in between visits with work being set


• You will also receive training from your employer
  
  Communication skills, Attention to detail, Organisation skills, GCSE or equivalent English (Grade Grade C/4 or higher) Desired

GCSE or equivalent Maths (Grade Grade C/4 or higher) Desired

Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products from local stock.

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience