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Customer Service Apprentice, Harris & Co Accountants, Huddersfield Road, Barnsley, S70 2LW

Barnsley College

Customer Service Apprentice, Harris & Co Accountants, Huddersfield Road, Barnsley, S70 2LW

£13312

Barnsley College, Barnsley

  • Full time
  • U
  • Remote working
  • Apprenticeship programme

Posted 1 week ago, 6 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: deb6b5cf9d11480f83d276815b2dd066

Full Job Description

  • To provide general administrative support to the current team under the direction of the Business Manager


    • Vacancy Description
  • Reception duties - meeting and greeting clients, making drinks, ensuring meeting rooms are kept clean and tidy, photocopying documents

  • Answering phone calls - dealing with enquiries, transferring calls, taking messages, taking card payments

  • Processing incoming mail - scanning in correspondence, sending it onto the relevant person(s), saving it electronically in the client's folders

  • Dealing with outgoing mail - preparing letters for posting, franking the mail, taking the post and other parcels to the Post Office

  • Dealing with deliveries, parcels and client's records - both incoming and outgoing

  • Compiling business documents, including emails, letters, and general business correspondence

  • Using a variety of IT software in addition to all aspects of O365

  • Working collaboratively with the rest of the administration team to ensure we provide an efficient and effective service to clients

  • Any other general administrative tasks as may reasonably by required

    Friendly, professional welcoming manner

  • Confidence in communicating verbally and able to deal with difficult situations

  • Good written communication skills

  • Good computer skills including familiarity with Word, Excel and Outlook

  • Excellent organisational skills

  • Ability to follow direction and work both as part of a team and independently, when required

  • Ability to establish priorities and manage workload

  • Diligent and accurate with excellent attention to detail

  • Awareness of client confidentiality

  • Reliable and punctual

  • Enthusiastic, highly motivated and an outgoing individual

  • Smart in appearance

    About the employer: Harris & Co is a chartered accountancy and chartered tax advisory practice that has been operating in South Yorkshire for over 100 years which means we've built a strong reputation for meeting client needs drawing on our wealth of experience.

    The successful candidates will receive

  • A full-time role (37.5 hours per week) in a successful, growing accountancy practice

  • 23 days holiday allowance and holiday buy-back scheme

  • Paid leave (typically 1 day per week) to study for their apprenticeship

  • Starting salary initially in line with statutory national apprentice wage rates, with periodic reviews against progression

  • Membership to Westfield Health

  • Free onsite parking

  • Supportive environment to develop their skills and career


    • Delivery to be completed on site and off the job training either at Barnsley
    College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship.