Customer Service Apprenticeship

We are looking for a Customer Service Assistant to join our friendly and professional team. We are looking for someone who is able to provide a high level of customer service at all times. To meet, greet and serve customers in a friendly and professional manner and able to promote the facilities, services and products offered by Freedom leisure. Ideally you will have experience of dealing with customers face to face and have a passion for the health and fitness industry, but all training will be provided. We want our employees and customers to have the best experience possible, So if this sounds like you, we want to hear from you.

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people's lives then Freedom Leisure is the place for you!

Freedom leisure actively promotes healthy lifestyles, and our community facilities are the perfect place to achieve this.

We are looking for Customer Service Assistant to join our team. You will provide an efficient catering service, serving drinks, preparing and serving food and snacks in our café as well as assisting customers on the Reception desk. You will be customer focused, and able to deliver excellent customer service at all times.

You must have a desire to learn, as this is a fantastic opportunity, as there are opportunities after completing the Apprenticeship to other career routes within the Leisure industry.

What your apprenticeship includes:

-A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress

-A mixture of on and off the job training, including workshops and webinars

-Reviews every 12 weeks with your Line Manager and apprenticeship Trainer

The chance to get Functional Skills in English and maths (if you don't already h

At Freedom Leisure you will be studying towards your Customer Service practitioner Level 2 apprenticeship over the course of 15 months.