Customer Service Assistant

We are looking for a caring, dynamic, and capable person who will work with the team to deliver exceptional service to patients, colleagues, and other stakeholders.,

• Handle inbound customer queries in person, via telephone, email, NHS app, texting, acting in a professional manner.


• General Administrative support


• Maintaining records


• Building security
  
  You will be passionate about providing excellent customer service to our patients. Communication and IT are key with the ability to organise and prioritise tasks. Verbal and written skills will be of a high standard.
  
  We are a training practice with a friendly team. The Medical Centre is situated in Canning Town, London Borough of Newham. We are also part of the South One Newham Primary Care Network (PCN)