Customer Service Assistant

Trainee Optical Assistant roles at Specsavers are now even more rewarding. Join us and complete a nationally recognised qualification equivalent to a Level 3 BTEC to accelerate your optical career. The course improves knowledge and understanding of dispensing procedures and provides a stepping stone to the roles of DO, CLO and beyond! Some of the key tasks required include:

• Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
• Dispensing of lenses (single vision / bi-focal & varifocal)
• Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
• Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
• Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.
  
  If you're ready and raring to join our team and drive our practice forward, we can't wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt.
  
  £8.80 to £11.64 per hour plus fantastic benefits such as enhanced leave, health and wellbeing scheme, bonus and discounts!
Weekends only - 16 hours per week Full training provided Specsavers. A household name and a Highstreet staple. And you could be part of the team.