Customer Service Assistant

Salary not available. View on company website.

Booker Group plc, Higginshaw, Oldham

Posted 2 weeks ago, 17 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 2df8706c2a134f2aaf76baf623b2c8d7

Ensuring that calls are dealt with quickly, efficiently and to the satisfaction of the client whenever possible.
Contacting customers and dealing with customers in a polite and professional manner.
Informing customers of potential problems with their deliveries (late deliveries) and informing customers of any difference in delivery time changes.
To escalate any information/issues to the team leader for further investigation.
Input information onto the customer service database, creating and closing calls daily
Carry out any associated paperwork for all tasks completed within customer services.
Undertake any other duties that may from time to time prove necessary