Customer Service Assistant - Drayton Manor

HB Leisure

Customer Service Assistant - Drayton Manor

£23795

HB Leisure, Tamworth

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a5624ef5e9ff404e9ff94d360a812d1c

Full Job Description

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

  • Great customer service, communication skills and a positive, outgoing personality

  • Honest, reliable and a responsible individual with strong work ethic

  • Are able to offer good availability on weekdays and weekends (including bank holidays)

  • Be able to follow instructions and comply with all company standards

  • Have reliable transportation - due to the location of the site

    HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries.


  • We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe!

    If a desk isn't for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!, Join the World Leader in Skill Games

    Do you want to be part of a growing, exciting business that operates some of the most popular, fun and successful Skill Games?

    A career at HB Leisure is about enthusiasm and commitment, working as part of a team with fantastic opportunities throughout the UK and worldwide in some of the best attractions and theme parks.

    We offer the right individual competitive pay rates, attractive and achievable bonus scheme and opportunity to travel the world. If you have passion and a desire to develop in a progressive fun business then click on the links below.

    From Games Operatives to Arcade Operatives and many more other specialised roles, we focus on each individual bringing their skills to a fun working environment with the world being their oyster.

    HB Leisure (HBL) owes its name to Mr. Harold Burt, who opened his first family arcade premises in North Wales, in 1932.

    Today, the business has expanded beyond all recognition operating games in over 90 major theme parks and attractions spread across the world. HBL staff now bring their unique friendly touch to over 100 million guests, who win in excess of $20m worth of prizes every year whilst enjoying the challenge of our games and arcades.

    At HBL our total focus is on creating an outstanding guest experience - games that are full of fun and excitement for all the family. With top quality prizes and generous win rates we seek to provide excellent value for money for all.

    A world of fun and opportunity is within your grasp
  • Carve your own path

  • A career with HBL means a bright future. Whether it's management or beyond, we will strive to get you there.

  • Work hard, play hard

  • At HBL, no day is the same which means you get to discover new things and be part of a unique brand.

  • Enjoy the outdoors

  • If a desk isn't for you, you are for us! Gain real-life experience and develop transferable skills that will be recognised throughout your career.


  • As we continue to grow, we are looking for driven individuals who can keep up with the pace of this exciting, ever changing environment.

    If you're ready for a challenge and all the benefits that come with it, start your journey with us - we promise it will be a fun one!

  • Competitive rates of pay

  • Daily Bonus Scheme

  • Recommend A Friend - earn a bonus (Subject to T's & C's)

  • Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!

  • Long Service Award Scheme

  • Winter Opportunities between your Seasonal Contract

  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations