Customer Service Coordinator

We're looking for a Customer Service Coordinator to join our Maintenance team based in Basingstoke, As a Customer Service Coordinator, you'll be working within the Maintenance Helpdesk team, supporting them in responding to PPM queries. Your day to day will include:

• Taking PPM Calls from engineers.
• Raise remedials following on from PPM responsible for the raising then the allocating to fall back into Pillar 2.
• PPM Misalignment.
• Dealing with cancelled PPMs.
• Allocating/scheduling of PPMs.
  
  You have experience within PPM and maintenance services
• You have demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook.
• You have demonstrable accurate data entry skills with excellent attention to detail.
  
  Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.
Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to join the #constructionrevolution #joinkier