Customer Service Dispatcher
Johnson Controls, Sunbury-on-Thames, Spelthorne
Customer Service Dispatcher
Salary not available. View on company website.
Johnson Controls, Sunbury-on-Thames, Spelthorne
- Full time
- Permanent
- Onsite working
Posted today, 17 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 1cd2be77a3b0434c93ae1dc6135f974e
Full Job Description
As a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. What We Offer
- Competitive salary
- 25 days holiday + Bank Holidays, sick pay
- Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts on brands, cycle-to-work scheme, and Johnson Controls products
- Plenty of training opportunities to grow your skills
- Supportive team environment fostering collaboration
- Career paths in Customer Service and beyond
- Commitment to safety with our Zero Harm policy ️
- Access to business resource groups
- Training on our company values How You Will Do It
- Handle incoming and outgoing calls across the UK
- Boost engineer productivity by planning their schedules and ensuring they have everything they need
- Use our resources efficiently, including subcontractors, to minimize delays ️
- Coordinate timely delivery of materials for customer visits, working with suppliers to meet customer expectations
- Assist field activities by providing job details to engineers, processing payments for additional services, and scheduling follow-up visits ️
Previous experience in customer service - Basic computer skills ️ Preferred:
- Experience in scheduling or planning
- Knowledge of our industry #LI-MS2 #LI-Onsite