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Customer Service Helper

Available Car Limited, Kegworth, Leicestershire

Customer Service Helper

£32000

Available Car Limited, Kegworth, Leicestershire

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 5 Jan | Get your application in today.

Closing date: Closing date not specified

job Ref: 61cef72ecdd84df3b4af49e708fd5b19

Full Job Description

  • Confidently and professionally welcome Available Car Customers into the business.
  • Support customers throughout their buying journey.
  • Conduct test drives, assisting the customer in familiarising themselves with a prospective purchase.
  • Work effectively with the team to achieve your own and the team's monthly sales targets.
  • Achieves KPI's and targets set out by management.
  • Drive performance through the presentation of additional value-added products and services.
  • Actively contribute towards and build upon the Available Car ethos of delivering an exceptional customer experience.
  • To ensure all customers enquiring via digital platforms are responded to in a timely and professional manner, driving forward all new leads.
  • Full UK driving licence is essential to the role as you will be driving manual, automatic & electric vehicle.
  • Career progression towards joining our team of Customer Relationship Managers with an OTE of £55,000+, Available Car Ltd is a credit broker not a lender. For introducing you to a Lender for Finance we receive commission at different rates as a fixed percentage of the amount you borrow. The commission that we receive does not affect the amount that you borrow under the credit agreement. Written quotations are available on request subject to status. 18 years old or over. Calls may be recorded for training purposes.
    • Available Car Ltd offers the details of vehicles in good faith but cannot guarantee or warrant the accuracy of any information including Fitted Extra information supplied by 3rd party providers. Therefore, all customers are advised to view vehicles at our showrooms and with the help of our advisers, ensure their specific requirements are met before purchase. All used car prices exclude Road Fund License and E&OE. Car savings are taken from CAP Guide. Subscription Services - Certain vehicles may have software-based features that require a one-off fee, or a monthly or annual subscription payable to the manufacturer, to activate or enable the feature. Available Car Ltd will not be liable for additional subscription fees or charges, required to activate or enable any feature on a vehicle. (E.g. Apple Car Play, Heated Seats etc).

    Here at Available Car, we are looking for hard working and self-motivated individuals to join our expanding sales team at Castle Donington., We are looking for personality, politeness, enthusiasm and the energy to want to provide world class customer service. We do not want you to sell to our customers, we just want you to help our customers to want to buy. We want you make the buying of an Available Car a fantastic and memorable experience for our customers.,
  • We welcome applicants with a full driving licence, experience of dealing with the public, especially from a retail or hospitality background.

    £24,000 per annum + commission (£32,000 OTE uncapped)
  • 22 days holiday - rising based on length of service.
  • Employee discount scheme.
  • Long Service Awards.
  • Death in Service.
  • Cycle to work scheme.
  • Friendly team environment.
  • Ongoing training and developement.