Customer Service Leader

Salary Not Specified

World Duty Free S.r.l., Oak Tree, Darlington

Posted 3 days ago, 18 Dec | Get your application in today.

Closing date: Closing date not specified

job Ref: 4d85976be89a4c889a35567c5e3fde79

Lead, develop and motivate the team to achieve their sales targets in staff huddles
Focus on delivering an exceptional customer service experience
Role model the shop floor positively
Work collaboratively with your peers, the team of Customer Service Leaders
Maximise on your department / category performance, At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As an Customer Service Leader, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.

Experience in successfully managing a team within a retail customer service and sales environment.
Excellent interpersonal skills and able to articulate in clear manner in English to all levels of the organisation.
Customer focused and able to engage and influence internal and external customers.
Self-motivated, passionate, enthusiastic and an effective team member/ leader.

Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)