Customer Service Manager

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, committed to creating meaningful experiences for both residents and employees. As a Customer Service Manager, you will play a vital role in supporting the General Manager and coordinating admissions and discharges, ensuring a professional and caring experience for all visitors and residents., As the Customer Service Manager, your focus will be to support the General Manager by taking the lead on the sales process and coordinating all admissions and discharges with the Home Administrator. Other responsibilities include greeting people politely, managing the show rounds process, undertaking competitor analysis, and supporting the implementation of the local marketing strategy.

Avery Healthcare is a leading provider of luxury elderly care homes in the UK, with a vision of 'creating meaningful lives together'. They are committed to offering exceptional care and creating a supportive, inspiring environment where employees feel valued and empowered.