Customer Service Operative

of facility operations, freeing up our customers to concentrate on their business. Job Purpose: The Customer Service Operative will be responsible for the delivery of administrative duties for the account; including but not limited to: - Helpdesk services - Health Safety & Assurance - CAFM administration - Finance administration - General office administration - Planning support - Technical admin support

Experience in a customer facing administration role - A strong working knowledge and competence of MS Office applications - Proactive and self-driven nature - Experience with CAFM systems - Excellent self-organisational skills - Must be able to achieve and maintain UK Security Clearance status - Excellent level of interpersonal and communication skills, with the ability to liaise with customers and staff at all levels in both written and spoken English. - Proven ability to provide a high standard of support in administrative principles, including the ability to implement systems and processes and to pro-actively resolve problems.

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden

£26,453 per annum

25 Days Holiday + BH, + 26 extra days leave through 9 day working fortnight, Company Pension, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme)