Customer Service (reception) apprentice

From 4 April 2024 overseas workers requiring a general Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) but sponsored by an NHS organisation will need to meet the new salary threshold of £38,700. In addition, applications to the Health and Care Visa route for those occupations paid by NHS bands that are on the immigration salary, a list of skilled jobs which have lower salary requirements, will need to meet the national pay scale for their role or the new minimum salary threshold of £23,200 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.
Further guidance on eligible roles can be found here- https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list
https://www.gov.uk/health-care-worker-visa/different-salary-requirements, An opportunity has arisen within Shropshire Community Health NHS Trust for a Customer Service apprentice to work within the reception at Coral House, in Shrewsbury. The post is for a fixed term contract, working 37.5 hours per week, 08:30-17:00, Monday to Friday., + First point of contact for visitors, meeting and greeting
+ Deal with queries from patients / parents and carers / professionals on the phone and face to face
+ Process incoming and outgoing post
+ Process building maintenance requests
+ Provide additional admin support to the Children's Therapy Admin team

This is a fantastic opportunity for an enthusiastic, friendly and caring person to start their career within the NHS. The successful candidate will act as a first point of contact for all visitors to the site, which hosts both adult's and children's services. Full support will be given on an apprenticeship course to gain a recognised qualification: Level 2 Customer Service Practitioner, whilst being given full training and support to gain valuable work experience within the NHS.
We require applicants to be computer literate, have excellent communication and organisational skills, have an interest in administration and be able to thrive in a busy environment. A mature and professional outlook is essential alongside the ability to demonstrate a high level of commitment to the Apprenticeship programme. Earn, learn and make a difference with an NHS apprenticeship.
You must be able to meet the travel requirements of the post.

Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicant who require a visa to work in the UK, providing the role you've been recruited to meets the requirements set by the Home Office., Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.