Customer Service & Retail Assistant - Western Road

This role is based mainly on the shop floor and will involve:

• Greeting customers and creating a friendly, welcoming atmosphere
• Providing assistance and asking customers if they need help or product recommendations
• Serving customers on the till, handling cash and card payments
• Promoting Gift Aid, explaining why it is important to the charity and helping customers sign up
• Keeping the shop floor looking great by tidying counters, refilling rails and organising displays
As well as selling items at the till point and providing great customer service, you may also be asked to help with:
• Steaming and pricing clothes
• Culling or rotating stock
• Accepting and sorting donations, deciding what to sell in the shop, and what should go to a different location
Where? 71 Western Road, Brighton, BN1 2HA When? Current vacancies are on the till Friday 10am-12pm, Saturday 1.30 - 5.30pm and Sunday 12 - 3pm Anything else I should know? This is a great chance to learn stock ordering, visual merchandising and customer service. We are able to pay travel expenses such as local bus fares and train tickets to help you access this volunteering role.

Are you looking to gain experience in a fun, friendly retail environment? Our shops are the perfect opportunity to expand your skills and knowledge whilst raising vital fund for Martlets. If you love vintage, have a passion for fashion and enjoy serving customers then our shops are the place to be. Each is unique, and they all have lovely friendly teams!

Martlets is a charity that cares for people living through a terminal illness in and around Brighton and Hove. We're much more than a hospice. Most of our patients are cared for in their own home. Our team supports people to live their lives to the full, taking the time to give exceptional care. We're also here for their family and friends- bringing comfort, compassion and support when it matters most. Thanks to the generosity of local people, our care is free for everyone who needs it. Although we're not part of the NHS, we work in close partnership with them.