Customer Service Specialist Apprentice, Air & Sea Apprentice DSV Road

It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links

• at the bottom the page, to find out more about DSV.
Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for a Freight Forwarder in Feltham. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Freight Forwarder. As an International Freight Forwarding Apprentice you'll delve deep into the core components of this thriving industry. Through our industry-recognized apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Find below the tasks and responsibilities you'll undertake to gain the expertise to seamlessly navigate the intricate landscape of Freight Forwarding. Key Tasks Mastering import/export processes and Cross Trade bookings Engaging in seamless communication with our extensive network and carrier partners across the globe Championing the meticulous checking and issuance of vital documentation including master bills, house bills of lading and ensuring compliance with import/export customs regulations Taking charge of monitoring international air freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols, Spearheading customer notifications and swiftly resolving queries, exemplifying our commitment to great customer experiences Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse Undertaking general administrative duties, supporting our processes that make it easy for our customers to do business with us

Level 3 International Freight Forwarding Apprenticeship Standard 18 months duration. Functional Skills in Maths and English if required What can we offer you?

An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.

Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page
• .
Eyecare Voucher Scheme Eyecare Voucher Scheme LifeWorks app for access to cashback and discounts on high street and online brands If you want to know a bit about DSV Careers, please see below
• At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward. Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding. Join us and be a catalyst for innovation and local empowerment in one of the most exciting industries today.