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Customer Services Assistant

SSP

Customer Services Assistant

Salary Not Specified

SSP, Newcastle upon Tyne

  • Full time
  • U
  • Onsite working

Posted 3 weeks ago, 3 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 9310b5d472a3462396049af70f8beb99

Full Job Description

  • Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

  • The role involves manual loading and unloading of items, requiring physical capability and stamina.


    • We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

    AS A CUSTOMER SERVICE ASSISTANT YOU'LL:

  • Operating platform trucks for train-side deliveries (Full training provided).

  • Loading/offloading catering equipment/stock from TPE trains.

  • Order assembly and stock control.

  • Comply with Health & Safety/Food Hygiene Regulations.

    At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits

    Pay Rate: £12.00 per hour.

    • Hours: Full Time (40 hours).
    Shifts: Rotational shifts between 6am and 9pm, including some weekends.,
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.

  • Up to 75% discount off on SSP brands during work hours.

  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).

  • Learn while you Earn: Access to award-winning training, apprenticeships and development.

  • Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.

  • Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.

  • Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.

  • Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.

  • Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.

  • Referral Rewards: Get rewarded with £400 for successful referrals.

  • Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.

  • Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.

  • Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.