Customer Services Officer (Full Time - Fixed Term)

The customer services officer will answer customer enquiries across many council services, via the telephone and digitally. Additionally, officers are responsible for greeting all persons visiting the offices and assisting them, as appropriate.

• have a positive attitude


• enjoy dealing with a variety of people


• are self-motivated


• and a team player, This post is busy and challenging within a constantly evolving service. Thorough training will be provided to the successful candidate. Applicants should have the ability to work as part of a team and have excellent communication and IT skills.
  
  £24,702 - £25,979 (Pay award pending)

Contractual hours

37
Basis

Full time
Package

26 days paid AL (31 days after 5 years) pro rata for part time staff, Flexi Scheme, Excellent contributory pension scheme, Cycle to work, Health & Wellness checks, Store discounts, gym membership discount,
• Excellent defined benefits Pension Scheme


• Minimum 26 days holiday going up to 31 days after 5 years (or before with previous service) plus paid Bank Holidays


• Flexible working arrangements including working from home and 9-day fortnight options


• Employee Assistance Programme for staff and their relatives


• Cycle to Work Scheme/Car and Cycle Loan Scheme/discounted city centre parking/ Lease Car Scheme


• Health & Wellbeing initiatives including free health checks and free eye tests plus subsidised leisure centre membership


• Payment of your main professional subscription fee.


• Training and development opportunities - including funding of professional qualification training


• Staff Awards Scheme


Chichester District Council has a commitment to Equality of Opportunity in Employment. If you have a disability which makes it difficult for you to complete our application form please contact the HR Section who will assist you.