Customer Services Team Leader

We are now recruiting for a Domestic Services Team Leader to lead a team of domestic and kitchen staff, based at three Housing with Care schemes, to provide a daily midday meal service and to ensure consistently high standards of cleanliness within the communal areas of each scheme.

You will need to have substantial proven experience in the catering or hospitality industry and experience of managing operational, frontline staff. You will also need the ability to work from three schemes, two in Newark and one near Ollerton., You will be working with a professional, committed and experienced team who are passionate about helping our elderly and vulnerable residents enjoy a great quality of life. Were an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees.We have a programme of internal activity to ensure that the voices of employees are heard and that they are kept informed of what we are doing. From roadshows to an annual award ceremony, it is incredibly important we show our employees they are valued and are the beating heart of our workplace. As an employer we promote an inclusive working environment to maintain and develop a diverse workforce. Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

Finally you will need to be flexible and available outside of working hours on occasion to arrange cover in the event of sickness as both cleaning and meal services operate 365 days per year. In return we offer:

• Enrolment in the career average local government pension scheme.
• A generous annual leave entitlement that increases with service.
• Family-friendly benefits.
• One days paid volunteering leave.
• Lifestyle benefits platform.
• Funded health cash plan.
• £10 a month gym membership at one of our four gyms in the district.