Customer Success Specialist - IBM

Salary Not Specified

Computacenter PLC, West Ealing, Ealing

Full time
Permanent
Onsite working

Posted 1 day ago, 27 Sep | Get your application in today.

Closing date: Closing date not specified

job Ref: 9cccabb3df024b72bf528387e470bebc

Computacenter PLC

Full Job Description

Work with the Computacenter sales teams to to drive deployment, adoption, and consumption of IBM Software across the partner end customers while fostering positive renewal sentiment and growth of IBM Software footprint.
Assist in progressing IBM software deployments and maintaining an overall view of customer deployment status on active IBM software entitlements reporting the progress to customer Computacenter and IBM stakeholders.
Facilitation of use case identification activities for entitled IBM software and Recommend implementation services from IBM, Computacenter or our other partners
Show insight to our customers and partners regarding software contracts and optimal usage of agreements
Develop strong knowledge of industry trends by developing proactive professional relationships with our software partners
Provide leadership and licensing knowledge to customers and maintain a strong presence in the software industry community

Computacenter's software business has seen massive growth over the past three years due to increased focus and investment. As part of this expansion, we are looking for enthusiastic software specialists to join our highly motivated Customer Success team., Professional sales experience in Software or service-related industries, preferably with software licensing experience
Experienced in Customer success methodology
Ability to build relationships and quickly develop trust with key customer stakeholders
Proven track record of consistently exceeding targets
The ability to thrive in a fast-paced sales environment
Highly motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking and time management

Computacenter is Europe's leading independent IT provider, with about 15,000 employees worldwide. We work at the heart of digitalisation, advising organisations on IT strategy, implementing the most appropriate technology, optimising its performance, and managing our customers' infrastructures, Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.