Customer Support Assistant

In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment. This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online. As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service. Here's what you'll be doing:

• Providing best in class customer support across various departments
• Assisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelves
• Adapting to flexible shift patterns, including evenings and weekends
• Collaborating with team members to maximise sales and enhance the online shopping experience
• Consistently delivering excellent service and maintaining a welcoming store environment, Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction.
  
  Natural friendliness and a proactive attitude
• Eagerness to learn and adapt across different departments
• Strong commitment to customer satisfaction
• Ability to work effectively in a team environment
• Flexibility to work various shifts, including evenings and weekends
  
  Competitive salary
• 10% discount on company products
• Attractive incentive scheme
• Comprehensive pension plan
• Discounts on various services and activities, from airport parking to theme parks
Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives. By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others.