Customer Support Officer

Duties and responsibilities include the administration of both the allotment database and the sports pitch booking service including the production of reports and paying of invoices. In addition to this, the post holder will provide excellent customer service in the letting of allotments with site inspections being carried out, therefore a full driving licence is required.

The role is advertised at 37 hours per week and will be based at the Waterhouse Lane Depot offices.

Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

Chelmsford City Council are looking for a personable and experienced individual to join our Parks and Green Spaces team as a Customer Support Officer.

The successful applicant will be experienced in working in a customer service environment with the ability to communicate effectively, prioritise a busy workload and problem solve successfully., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.