Customs Imports Process Coach

As a Customs Import Process Coach, you will monitor, coach and support our external business partner TMLBSL to deliver efficient cross-border imports and exports to secure JLR's production, aftermarket and vehicle export requirements, and accurate declarations to tax and customs authorities.,

• Supporting the Customs Import Process Owner, monitoring mailboxes and Appian solution to ensure all tasks are carried out by TMLBSL within agreed SLAs and that they adhere to process
• Maintaining local work instructions and providing training and coaching to TMLBSL
• Ensuring FSD monthly submission is completed accurately by 3rd working day by driving TMLBSL to complete month-end tasks
• Working with TMLBSL to identify and communicate continuous process improvements and collaborating with Customs Digital Teams to provide KPIs and service level statistics
• Supporting TMLBSL with UAT and implementation of agreed automation solutions to drive operational efficiency
  
  Ability to prioritise work accurately at speed and under pressure
• Change management experience
• Excellent communication and people skills
• Strong analytical background
• Continuous improvement and growth mind-set with the ability to identify and implement robust solutions and enhancements
  
  Join JLR's Global Finance Services, as they seek to optimise process efficiency by providing standardised and automated solutions across Financial Reporting and Data, Finance Operations and Payroll. Finance Operations aim to provide a Digital world class organisation for Order to Cash, Source to Pay and Customs Process.
  
  Please note this role is based on a shift pattern: -
Week one: 06:00 to 14.30 Week two: 13.30 to 22:00 Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.