D2 / G7 Official Receiver

This post is for the Official Receiver, Newcastle. OR Newcastle is based in our North East Regional Centre. The team, comprising deputy official receivers, examiners and administrative staff, administer bankruptcy and compulsory liquidation cases.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce.
The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.
We offer full-time, part-time (minimum of 32 hours per week for this role), job share and flexible ways of working.
We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement networks, or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!, You will work to the Head of Operational Delivery and with the wider ORS senior leadership team with responsibility for:
+ Leadership of OR Newcastle
+ Acting as official receiver and, where appropriate, trustee or liquidator of cases handled by the Newcastle office
+ Local business and courts stakeholder engagement and relationship management
+ Applying the Directorate and Agency standards, policies and protocols to ensure effective application of staff resource to handling insolvency cases adhering to the agency target and forecast expectations
+ Operational planning, risk management and problem solving within OR Newcastle to provide assurance and improve performance
+ Building, maintaining, and working to improve the local and national team working environment, including leading through change, building capability and staff engagement, and looking after staff welfare
The Official Receiver is an officer of the courts with insolvency jurisdiction to which they are appointed. The OR is therefore answerable to the courts for carrying out the courts' orders and for fulfilling their duties under law.
You may also be asked to take responsibility for leading additional workstreams or operational functions alongside your role as OR Newcastle., The successful candidate will be a strong leader, able to exercise sound judgement and discretion; be positive and inspirational in leading and supporting others through change; be able to see the big picture and consider the wider factors and long-term implications of decisions; be able to respond quickly, flexibly and effectively to a wide range of demands and challenges; have a high level of planning and risk management skills; be able to provide a common sense of purpose to, and stability within, their teams; and be able to manage responsibilities over multiple sites when necessary.
People Management
The successful candidate will have well developed skills in business performance and staff management, recognising and rewarding success, dealing with performance issues, absence management and ensuring that health and safety, well-being and diversity issues are effectively managed with the staff.
Communications
The successful candidate will have excellent interpersonal, representational and presentational skills, including the ability to communicate with staff appropriately, reinforcing messages and encouraging feedback role modelling while actively promoting our values, helping teams embrace change/innovation and building and maintaining employee engagement.
Insolvency Specialism
The successful candidate will have an excellent understanding of, and ability to apply, the insolvency legal framework and associated rules, procedures and policies of the Directorate and agency; will be able to work with and through the Deputy Official Receivers to assure a high- performing and technically proficient staff at all levels.
The OR, as an officer of the court, is responsible for advocacy, and may have to present variously in the High Court, its District Registries and the county courts. This will involve a range of applications by the OR, by third parties, public examinations and applications for bankruptcy restriction orders.
Operational Delivery
The successful candidate will take ownership for their decisions and hold themselves accountable for what they have promised to deliver; deliver to tight deadlines; have the ability to build confidence and trust in staff to achieve an optimum level of empowerment; have excellent business and resource planning abilities; be able to operate within a dynamic planning environment, developing solutions to ensure the optimum achievements by available resource; have good understanding of risk appetites to operate within a sound corporate governance environment that is assured by management information and audit rather than direct supervision., We'll assess you against these behaviours during the selection process:
+ Leadership
+ Communicating and Influencing
+ Making Effective Decisions
+ Seeing the Big Picture, As part of the application process, you will be asked to complete a 1000 word personal statement. Further details around what this will entail are listed on the application form.
Your personal statement should be no more than 1000 words and are an opportunity to further highlight how you meet the criteria set out in the person specification. You may wish to include examples of how you have tackled similar tasks or demonstrated the skills outlined in the job advertisement. It gives you a chance to sell yourself and demonstrate what skills and attributes you can bring to the post.
We will test your experience as part of the sift process, and if successful, you will be invited to a short interview where we will test your behaviours and strengths. Full details of the selection process will be made available to shortlisted candidates once the sift has been completed.
Expected Timeline (subject to change)
Sift – w/c 30 September 2024
Interview – w/c 21 October 2024
Location – via Teams
Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Transforming Workplaces
The Insolvency Service is currently delivering an exciting five-year transformation project that started in April 2022 which will define our future direction supporting a gradual migration to a Regional Centre model combined with smarter ways of working. As part of this, transforming our estate will align us with the government modernisation programmes making The Insolvency Service a great place to work.
We are letting you know about our future plans because if you are joining the Insolvency Service and are recruited into an office over the next five years that is not one of the Regional Centres, you will be expected to move to one of the Regional Centres in the future. This move would not attract financial assistance.
The 11 Regional Centres are : Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham and Stratford.
Hybrid Working
Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.
Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via Insolvencyrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records., A candidate can raise a complaint to the Insolvency Service if they think that:
They have been discriminated against under the Equality Act 2010.
There have been procedural irregularities at any stage of the recruitment process.
If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance: insolvencyrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response that you receive you can then contact the Civil Service Commission.
All complaints must be received by the contact point for applicants within 24 hours from the date the applicant is advised of their non-success at sift, assessment or interview. Complaints will be considered by an independent third-party outside of the recruitment campaign. The decision will be conveyed to the applicant, in writing, within 5 working days of receipt of the complaint. The recruitment process will usually be put on hold until the complaint has been resolved.
Complaints may also be made to the Civil Service Commission at any time if the individual believes their application has not been treated in accordance with the recruitment principles (appointment on merit through fair and open competition). However, complaints must first have been raised with Government Recruitment Service.

Eligible applicants will hold an appropriate level insolvency qualification e.g. the full Insolvency Service examiner qualification or both JIEB examinations, and have material practical experience in dealing with insolvencies.

Alongside your salary of £51,518, Insolvency Service contributes £14,924 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including:
+ flexible working arrangements and flexi-time
+ full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service
+ in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
+ competitive maternity, paternity and parental leave
+ 5 days paid leave for learning and development
+ 5 days paid for volunteering
+ a Cycle to work scheme
+ staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life.
+ a Civil Service Pension with an average employer contribution of 27%
Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit www.civilservicepensionscheme.org.uk