Data and Analytics Lead

The Data and Analytics Lead will be a qualified and experienced data and digital professional responsible for implementing data collection, analysis and reporting solutions which support the region, Regional Research Delivery Network (RRDN) research Delivery Organisations, other regional stakeholders, and the wider NIHR Research Delivery Network (RDN) in accessing and engaging with data. This role will be part of the region's Data and Analytics team, which forms part of the national RDN Data and Analytics function, who collectively work to deliver national projects alongside regional priorities and innovation., + Be responsible for the development and provision of reporting and digital solutions across the RRDN, working collaboratively with RRDN research Delivery Organisations and RDN services and functions to understand their requirements + Support analysis of regional demographic data and research participation in order to inform research engagement strategies and targeted improvement efforts + Be operationally responsible for the RRDN-wide optimisation of the Local Portfolio Management System (LPMS) including liaising with the system provider(s) regarding user training and queries and feedback + Continuously improve outputs and standards for the production and presentation of + RRDN information, routinely for the RDN Board, Directors and managers, including information on trends, variances and data anomalies + Line manage the Data and Analytics Officer. + Support liaison for RRDN LPMS provider(s) regarding user feedback and questions, system development, training of staff in RRDN research Delivery Organisations on the use of LPMS + Deliver innovation, to be shared through the national Data and Analytics forum + Be responsible for defining, developing and implementing reporting solutions and digital tools that meet the needs of RDN functions, services and stakeholders, From October 2024, the current NIHR Clinical Research Network will be changing to become the NIHR Research Delivery Network (RDN). The RDN will build on the successes of the CRN in supporting the effective and efficient initiation and delivery of funded research across the health and care system in England for the benefit of patients, the health and care system and the economy. The RDN will support: + Clinical trials and other well-designed health and social care research studies (including studies that are delivered outside of an NHS setting); + Public health studies that require the recruitment of individuals within an NHS setting (that is, acute, ambulance, mental health, community or primary care) or an episode of care which involves contact with the NHS.,

• Be responsible for the development and provision of reporting and digital solutions across the RRDN, working collaboratively with RRDN research Delivery Organisations and RDN services and functions to understand their requirements
• Support analysis of regional demographic data and research participation in order to inform research engagement strategies and targeted improvement efforts
• Contribute to the effective use of RDN reporting and digital solutions by all RRDN research Delivery Organisations (including primary care and wider community settings) and stakeholders through the provision of information, responding to user queries and feedback
• Develop analysis and reporting of RDN key information to support the operational management and strategic development of the RDN
• Be operationally responsible for the RRDN-wide optimisation of the Local Portfolio Management System (LPMS) including liaising with the system provider(s) regarding user training and queries and feedback
• Assess ongoing organisational requirements of the LPMS, working with system users including LPMS Administrators, research delivery staff etc to work with the Data and Analytics Senior Manager and peers to make recommendations for change
• Continuously improve outputs and standards for the production and presentation of RRDN information, routinely for the RDN Board, Directors and managers, including information on trends, variances and data anomalies
• Advise the RRDN management team on the interpretation of data and of reports, providing explanation and clarification as required
• Work with Study Support Service colleagues, devise, implement and manage procedures to ensure that RRDN key information is collected reliably and efficiently, and to ensure that information or datasets are full, accurate and up-to-date. This will include the investigation, analysis and resolution of data queries and problems
• Generally ensure that RRDN information is managed and processed to the highest operational standards, and standards of Information Governance and Data Protection, and in compliance with the policies of the RRDN research Delivery Organisations
• Establish methods of routine data audit to ensure reliability and accuracy of process and information
• Maintain a high-level of contemporary knowledge in relation to digital tools, NIHR Hub functionality and data visualisation approaches
OPERATIONAL MANAGEMENT & PROJECT MANAGEMENT
• Line manage the Data and Analytics Officer. Lead the development of organisational capability through good people management, training and development, mentoring and coaching
• Coordinate the contributions of other stakeholders as part of a project management structure for specific projects, as required
• Lead on and contribute to Data and Analytics projects across the RRDN geography and provide data analysis or develop digital solutions as a contributor to projects sponsored by other RDN functions/services
COMMUNICATION & STAKEHOLDER MANAGEMENT (NHS AND NON-NHS)
• Translate highly complex and technical information into easily understandable language
• Provide support to regional users of RDN information systems and digital solutions to ensure that all staff use these fully and most effectively. This will include delivery of advice and specialist training sessions, development of guidance and procedures, and user/system administration
• Lead on the development of RRDN information-related systems, digital solutions and associated processes
• Develop and deliver training to RRDN Staff (including Specialties and Settings Leads) and RRDN research Delivery Organisations-based teams on the use of RDN systems and digital solutions
• Work closely with staff and stakeholders, both within and outside the RRDN Host Organisation, to ensure a high-quality RDN Data and Analytics service that meets the needs of its customers. This will include working with IT professionals (e.g. to set up andmaintain data and analytics solutions) and subject matter experts (i.e researchers, health and care providers, life sciences, etc), and liaison with Information Governance staff such as Data Protection Officers
• Support liaison for RRDN LPMS provider(s) regarding user feedback and questions, system development, training of staff in RRDN research Delivery Organisations on the use of LPMS
• Communicate and present with conviction to RDN Data and Analytics customers and NIHR system users across the RRDN region regarding current functionality and system and process changes
BUSINESS PLANNING
• Contribute to Data and Analytics aspects of RRDN business planning and management
• Input into the development of RRDN business planning and management for other services and functions where there are dependencies on Data and Analytics
• Seek advice from colleagues when knowledge required falls outside of own boundaries
SERVICE IMPROVEMENT & DEVELOPMENT
• Provide subject matter expert input into the development and delivery of training for RRDN staff and stakeholders related to NIHR systems, reporting and digital solutions
• On request of/in collaboration with the Data and Analytics Senior Manager, provide data to support the production of RRDN plans, reports, policies, operating procedures and other documents, working to ensure that data analysis is prepared to a high standard and delivered on time
• Act as a "Google Champion" for the implementation and optimisation of the NIHR Hub. Encourage wider uptake across the region by liaising with individual NHS Trusts' ICT departments, to ensure they understand the need to allow access to the system. Provide advice, expertise, training and support to Network staff and external stakeholders as requested
PERFORMANCE MANAGEMENT
• Use NIHR reporting and visualisation tools develop reporting and digital solutions to enable measurement, progress and trend monitoring of RDN Key Performance Indicators and deliver continuous improvement of associated reporting and visualisations
LIFE SCIENCES INDUSTRY
• Develop solutions to support the development and implementation of strategic projects related to the RDN service offer for the Life Sciences Industry
• Collaborate with RRDN colleagues working with the Life Sciences Industry to understand requirements, feeding these into the Data and Analytics Senior Manager and develop Data and Analytics solutions as directed by/in collaboration with the manager
FINANCIAL MANAGEMENT RESPONSIBILITIES
• Contribute to the development of business cases/options papers for the RRDN leadership team to inform decisions regarding Data and Analytics investment
• Work with the RRDN Finance team, provide accurate financial analysis for use by the RRDN leadership team to inform strategic Network wide decisions
• Develop and maintain reporting solutions that meet the requirements of the RRDN Finance team
• Provide effective management of any financial resources allocated for the development of Data and Analytics training, meetings or events to ensure value for money
CONTINUOUS IMPROVEMENT
• Deliver continuous improvement activities that enable the most impactful regional approaches to be identified and rolled-out nationally
• As directed by/in collaboration with the Data and Analytics Senior Manager, implement change in areas where an increase in consistency of RDN customer experience of RDN data and analytics approaches can be delivered
• Deliver innovation, to be shared through the national Data and Analytics forum
STRATEGIC LEADERSHIP
• Contribute to the regional implementation of a national, multi-year Data and Analytics strategy. Ensuring that activities to implement the strategy within the region align to and complement the national strategy and activities are approved by the Data and Analytics Senior Manager
• Share feedback from regional system users and Data and Analytics customers with the Data and Analytics Senior Manager to enable the manager to represent the region within the national RDN Data and Analytics forum
CORPORATE GOVERNANCE
• Support corporate governance through contributing to regular and ad hoc reports to the RRDN leadership team and Boards as required
ENSURING PATIENT, CARER AND PUBLIC IMPACT ON DELIVERY OF RDN STRATEGY
• Through the provision of continuously improving data and analytics solutions, enable the efficient and effective delivery of RDN services and functions, resulting in a positive impact on patients, carers and the public
KEY RESULT AREAS
• Autonomously lead on development and implementation of data collection, analysis and reporting solutions across the region. Alongside this the role will be responsible for the delivery of national projects, as defined by the national Data and Analytics forum and delivery of continuous improvement activities
• Manage arrangements for exceptional circumstances where a standardised approach is not workable, to minimise the impact on customers
SPECIALIST RESPONSIBILITIES
• Be responsible for defining, developing and implementing reporting solutions and digital tools that meet the needs of RDN functions, services and stakeholders
• Be responsible for the resolution of queries raised by users of RDN reporting solutions and digital tools
Guy's and St Thomas' celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study's at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual's personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now."

NHS AfC: Band 7 Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy's is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary's Hospital in Sidcup. St Thomas' has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children's Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy's and St Thomas' NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King's Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King's College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of 'good'. Our adult community services achieved a rating of 'outstanding'. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS.