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Data Centre Media Operator (On-site)

Citigroup Inc.

Data Centre Media Operator (On-site)

Salary Not Specified

Citigroup Inc., City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted 3 weeks ago, 28 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 70fff2b97cbd4de18741c03c15f5184d

Full Job Description

  • Perform media management activities within the UK Data Centre environment, adhering to all relevant Citi policies.

  • Responsible for the secure storage of all media/hard disk drives.


  • Maintain a full inventory of media/hard disk drives via the online Vertices database.

  • Perform regular reconciliations of physical media/hard disk drives.

  • Perform secure destruction of media/hard disk drives as per Global policy.

  • Manage the secure transfer of media between CITI locations.

  • Ensure all tape mount requests are performed within agreed timeframes.

  • Complete regular Risk & Control checks to ensure management oversight of key risks.

  • Maintain Records Management inventory.

  • Monitor ticket queues for Data Centre access & ETM transfer requests.

  • Track media related incident/problem tickets to a satisfactory conclusion (online tools used for incident/problem management: ResolveIT and ServiceNow).

  • Raise/approve ServiceNow CHG requests.

  • Provide audit deliverables upon request (both internal and external).

  • Collect and process hard disk drives from failed/decommissioned servers.

  • Utilize approved erasure software to wipe hard disk drives.

  • Review and suggest solutions for problems or gaps in procedures and documentation for EMEA Media Management team.

    Must demonstrate a pro-active approach to the role, and be able to work independently, but also collaborate with other team members where required.

  • Ensure work is done correctly and that there is an audit trail for all tasks undertaken.

  • Suggesting solutions to potential problems and acting to minimize the impact they may have on the project or unit.

    By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • 27 days annual leave (plus bank holidays)

  • A discretional annual performance related bonus

  • Private Medical Care & Life Insurance

  • Employee Assistance Program

  • Pension Plan

  • Paid Parental Leave

  • Special discounts for employees, family, and friends

  • Access to an array of learning and development resources


    • Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.