Data Centre Operator

Join our Core Data Centre where our prime responsibility is to protect and maintain service for our customers. From day one you'll learn about our processes and procedures. We'll give you everything you need to succeed. And you'll strive to learn and become better every day. The day in the life of a data centre shift operator could be but is not limited to.

• Site Management and access control
• Incident, Problem & Change Management
• Hardware support
• Vendor Relationship Management
• Structured Cabling
• Inventory / Asset Management
• IT Equipment & Tape / Disk disposal
• Media Management
This position is site based and within the Data Centre Operations South Team covering both Peterborough and Corby Data Centres. This right person will become part of the team delivering all aspects of Data Centre Management across the two campuses. This would involve working as part of a shift team covering 12-hour shifts on days and nights, 24 x 7, 365 days a year.

Crucially, you're a team player. You'll need to be able to put yourself in the customer's shoes and work together with your colleagues to deliver for them - and you'll do everything to go above and beyond.
• Applications from an IT, Data Centre or Service Delivery background will be preferred
• IT literate and able to utilise a range of applications including Microsoft Office 365.
• Proven ability to provide excellent Customer Service with strong written and verbal communication skills
• Analytical and practical
• You need to hold a UK Driving License with access to a vehicle (essential), Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. In return for your commitment, you'll of course receive your salary and in addition, a shift, allowance of £12,000 p.a. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 168 hrs holiday + 56 hours in lieu of Bank Holiday
• A range of wellbeing initiatives and generous parental leave policies