Data Governance Enablement Specialist

An opportunity has opened up to join Kyndryl's Data Governance Office ! This role is ideal for candidates prepared to be a key contributor to Kyndryl's Privacy Operations team, reporting to the Legal function. As a Data Governance Enablement Specialist, you will be part of a team responsible for developing and driving privacy compliance operations and associated interactions with Kyndryl's Chief Information Office (CIO), Chief Information Security Office (CISO), Procurement, Marketing and business teams. The role requires an understanding of global regulatory requirements in privacy, cybersecurity, data governance, AI and supply chain management and the ability to enable Kyndryls to understand and follow Data Governance Office programs designed to identify and mitigate risk and to measure, track and report on compliance globally across Kyndryl's business and commercial operations. In this role, you will collaborate closely with the CIO, CISO, Procurement, Marketing, Communications and other teams, as well as members of the Kyndryl Data Governance Office, to enable the alignment of privacy, cybersecurity, data governance, AI, and supply chain management operations with Kyndryl's strategic objectives. You will also work with Kyndryl's Global Practices and customer engagement teams to enable these operations to promote Kyndryl's data governance approach. A key part of your responsibilities will be to understand the legal requirements that drive these areas, enabling you to recommend improvements to Kyndryl's operations and clearly communicate these requirements to relevant business stakeholders and customer account teams. Your success will be measured by your ability to support customer and enterprise teams in understanding and following Kyndryl's processes for privacy, cybersecurity, data governance, AI, and supply chain management, and manage requests for information. You will also play a pivotal role in providing guidance on the collection, use, and processing of personal data, as well as the use of cookies, pixels, and other web-tracking technologies. Finally, you will manage, update, and curate internal and external guidance and content concerning privacy, cybersecurity, data governance, AI, and supply chain management.

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. To be successful in this role you will need an understanding of global regulatory requirements in privacy, cybersecurity, and data governance, coupled with excellent communication and instructional design skills to translate these requirements into clear and concise guidance and education materials for relevant business stakeholders and customer account teams. More specifically, you will have the following experience and skills:

• Demonstrated understanding and knowledge of international data privacy, cybersecurity, and data governance laws and regulations, including EU, US and parallel international accountability requirements.
• 7+ years of experience managing internal education programs for a global IT company, writing and editing process and policy guidance, and developing associated support materials in coordination with privacy legal specialists and subject matter experts.
• Experience with creating and maintaining educational content for a global workforce, assisting users with publishing and content management tasks, providing writing and editorial support for communications projects including newsletters, blogs, presentations, videos, and other multimedia content.
• Proven ability to work as part of diverse and multi-cultural teams and to collaborate with colleagues across legal, business, and technical functions.
• Demonstrated business judgment and ability to rationalize business processes and operations.
Preferred Technical and Professional Experience
• Degree in management or business studies from an accredited university
• Certified training in technical communication, instructional design, IT project management, or similar disciplines
• Certifications in Enterprise Design Thinking and Agile methodologies are a plus
• Bilingual proficiency in English and French is preferred
• Experience working in technology industry (IT, outsourcing, managed services or cloud computing industries) and/or regulated industry
  
  At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities., Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.