Data Management and User Support Officer

We're here to create and harness knowledge, to deliver opportunity for everyone.

About the Role
This is an exciting opportunity for a Data Management and User Support Officer to join a core team within Academic Registry which is an integral part of the University.

You will support the Assistant Registrar: Data Management and User Support in facilitating institutional business processes through effective development, configuration and deployment of the Student Records System (SRS) across all Faculties and relevant service areas.

You will provide high quality data management and user support relating to the Student Records System (SRS), ensuring that all outputs from the system are fit for purpose to meet both internal and external requirements. Adopting best practice in relation to using the University's Student Record System (SRS) and to embed this standard across the University by providing core and non-core users with advice, guidance and support in the operation of the system.

Experience in operating a student record system or similar large database
Ability to deliver accurate data and excellent attention to detail
Ability to plan and effectively prioritise a busy workload to defined deadlines
Competence in the use of Microsoft Office
Ability to deliver high standards of work under pressure, whilst ensuring accuracy
Ability to work effectively on you own initiative and as part of a team
Excellent negotiation and communication skills
Internal staff wishing to apply for a fixed term role as a secondment opportunity must discuss this with their existing line manager before applying., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we've been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you've ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn't about how much you take in. It's about what you take out into the world.

Inspiring minds and changing futures since 1885, Edge Hill University is "A great success story… an institution that improves and impresses year after year" - Times Higher Education.

A minimum of 36 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
Free foreign language evening classes
Discounted membership to our onsite state-of-the-art sport and leisure facilities
Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and as health & wellbeing resources
A wide range of development programmes to enhance your career
Beautiful award-winning on-campus working environment.
Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%