Data Officer

The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you., The national patient safety team is responsible for delivering statutory patient safety duties across the NHS. These are:

• collecting information about what goes wrong in the health service, in part by maintaining and operating the Learning from Patient Safety Events system (LFPSE); and


• using that information to provide advice and guidance for the purposes of maintaining and improving the safety of the services provided by the health service., The post holder will be responsible for providing a comprehensive, high quality administration and data quality related support to the Patient Safety Team including undertaking data cleansing, comparing data from different sources to ensure quality, consistency and accuracy of patient safety data and outputs. This requires a flexible and positive approach to work with the ability to plan and maintain your own workload.

With demonstrable experience using IT software such as Microsoft Office, you will support management by producing regular reports on data quality issues and on activities in the team, such as the type and volume of customer request for data.
Attention to detail and high-level communication skills are key as you will be a first point of contact and will liaise with internal staff, the general public and external bodies and customers.
These responsibilities will be subject to change and post holders will be expected to respond flexibly to changing circumstances.,
• Post holder is the first point of contact for the team and will liaise with staff, customers, the general public and external agencies and respond to enquiries in a professional and courteous manner, ensuring accurate message taking and reasonable response times.


• Provide routine analysis on data quality under the supervision of the data manager


• Contribute to meetings where data quality is being discussed and communicate data quality issues in relation to specific projects


• Contribute to and maintain key documents such as the data quality manual and data sharing agreement.


• Required to develop and manage effective systems for the work of the data quality team including developing a tracking system for the management of external requests for incident level data and providing routine management reports on all requests.


• Undertake data cleansing tasks including data anonymization and other activities to identify, mitigate and solve data quality issues


• Produce and validate Patient Safety Team activity reports and undertake simple ad hoc data searches and checks, using established sources.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England