Data Officer

We're looking for a skilled Data Officer to join our Data & Insight team. In this role, you'll play a vital part in supporting our data systems and ensuring their integrity, accuracy, and compliance., As a Data Officer, you'll support our data processes and help optimise their use across the Association. Your main responsibilities will include:
+ Maintaining high standards of data quality through regular checks and processes.
+ Monitoring data imports, and work with internal stakeholders to ensure they meet organisational needs.
+ Collaborating with Data Team colleagues to develop, test, and implement streamlined data processes.
+ Producing clear documentation for data procedures to assist users.
+ Building queries in our CRM to support internal and external stakeholders.
+ Providing training and inductions to users on CRM systems.
+ Manage and action requests from across the Association within agreed SLAs. Managing data integration errors and liaising with internal teams and external suppliers as needed.
+ Supporting teams with data handling processes, ensuring compliance with privacy regulations.

Do you excel in managing data and supporting systems that drive organisational success?, We're looking for someone who thrives in a collaborative environment and can manage diverse data needs with precision and professionalism. You'll bring:
+ Experience working with CRM databases (experience with Raiser's Edge and Dynamics 365 is a plus).
+ Knowledge of database processes and bulk data imports.
+ Excellent attention to detail, especially regarding data quality and accuracy.
+ Strong skills in Excel and/or Access for data manipulation.
+ A proven ability to manage competing tasks and meet deadlines.
+ Clear communication skills for liaising with various stakeholders.
+ Confidence in delivering training on data systems to diverse user groups.
+ A solid understanding of data compliance and privacy legislation., + Experience working with CRM databases.
+ Experience undertaking a variety of bulk data import processes in a CRM.
+ Ability to identify and resolve issues with data quality and accuracy.

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

+ 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
+ Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
+ 24/7 GP access via phone and video.
+ Life assurance and confidential counselling helplines.
+ Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
+ Access to Benefit Hub for discounts on everyday shopping.
+ Enhanced pension scheme.
+ Opportunities for training and personal development.
+ Hybrid working.