Data Quality and Medical Secretary

The post-holder will work within a team environment to ensure that all patient records are maintained and accurate. The post-holder will download and scan incoming mail on to our clinical system ensuring all clinical coding is correct and ensure that our management of patient paper records in and out of the practice is accurately recorded and up to date at all times. We are looking for someone who is enthusiastic about providing high quality care and data quality administration support at Whyburn Medical Practice.,

• Receive incoming patient records and summarise these on to our clinical system ensuring all clinical coding is correct.
• Reviewing medical records to produce a comprehensive summary of patients medical history
• Support management with incoming complaints logging on the system, Datix and supporting in investigation and meetings
• To work with the Practice Manager and Deputy Practice Manager on auditing data collection to ensure practice standards are met.
• Duties may vary under the direction of the Practice Manager and Deputy Practice Manager depending on workload and staffing levels.
  
  Good standard of general education
• Experience of customer service
• Good communication skills (Written and Oral)
• Planning and organising
  
  We offer a comprehensive package which includes:
• NHS Pension 2015 Scheme (subject to eligibility)
• Alternative government-based scheme (subject to eligibility)
• Generous annual leave entitlement which references NHS Agenda for Change and recognises previous NHS service, starting 35 days pro rata (inc bank holidays)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi-disciplinary team with support from a wide variety of professionals
• A flexible approach to a work-life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
• Free parking across many sites
• Personalised induction into the company and job role