Data & Systems Specialist

We are looking for a forward-thinking, dynamic individual with keen skills in extrapolating insight from data to join our Team. You will have day-to-day management of the sales CRM system, ensuring its smooth operation, providing training to sales teams, and generating insightful reports that align with commercial goals. This role involves collaborating with the European team to implement system updates and advocating for new requirements based on feedback from the sales team. By bridging technical and practical needs, the specialist enhances the effectiveness of the Sales Team. This role is a great stepping-stone to either a Sales or a Commercial Role as you will gain a strong understanding of our commercial processes and align closely with Sales. A little bit about us Nestlé Professional (NP) is the Business-to-Business food service arm of Nestlé, specialising in Out of Home food and beverage solutions. The unrivalled portfolio of NP includes food brands such as GARDEN GOURMET and renowned Coffee brands including 'We Proudly Serve' STARBUCKS, NESCAFÉ, and SEATTLES BEST COFFEE. Operating in the exciting out of home marketplace, NP has ambitious objectives and is a key growth driver for Nestlé. The team's aim is to inspire fast paced, profitable growth with our business partners, through the delivery of branded food and beverage solutions, executed brilliantly. Exciting and delighting their consumers, NP helps our customers to develop their business, driving footfall, spend and increasing their profit. In the Nestlé Professional Sales Team, we have created an exciting environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. A day in the life of a Data and Systems Specialist … Your key responsibilities will include:

• CRM System Management: Ensure the smooth operation of the CRM system, addressing technical issues and performing regular maintenance.
• Training: Provide comprehensive training to sales and commercial teams, ensuring proficiency in using the CRM system.
• Reporting and Analysis: Generate and analyse sales reports to provide actionable insights that align with commercial goals.
• Collaboration: Work closely with the European team to implement system updates and advocate for new requirements based on sales team feedback.
• Data Quality: Maintain the accuracy and completeness of data within the CRM system.
• Project Implementation: Assist in project delivery as agreed with the CIM Lead, ensuring projects are completed on time, within scope, and to the required quality standards, We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
  
  To be successful as a Data and Systems Specialist, you should have proficiency in data analysis and governance, and experience in user experience analysis and user acceptance testing. You will also have excellent problem-solving abilities, attention to detail, and commercial awareness. Effective communication, training, and collaboration skills are essential, along with strong planning, organizational, and project management capabilities.
You'll also have:
• SAP and C4C experience
• Good problem solving (routine nature) and analytical skills
• Ability to prioritise and respect deadlines
• Excellent knowledge of Excel, Word, Outlook and Microsoft packages
• Problem-solving and planning skills and able to work under pressure to manage a fluctuating workload
• Ability to build and maintain strong internal and external relationships
• Ability to deal with ambiguity and to work alone as well as part of a team
  
  Salary: £33,000-£35,000 depending upon experience + potential bonus + other fantastic benefits
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. At Nestlé we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you., What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.