Data Validation Officer

The purpose of this post is to utilise the patient administration and operational systems in Whittington Health to actively validate, track and manage the referral to treatment processes in a patient's pathway and 18 week target.
To escalate pathways to Operational, Service and Leads which are:-
+ Delayed due to insufficient clinical information to progress the patient's pathway.
+ Pathways that require an event or a scheduled event to be brought forward in line with their 18 week pathway.
+ Regular themes of wrongful data entry against the patient pathways
These process steps ensure a smooth and efficient service for patients throughout their treatment by Whittington Health.
In addition to pathway validation, the role will encompass daily and weekly monitoring to encourage business as usual processes and adherence to real time workflows within each ICSU., To ensure that national, local waiting times and targets are adhered to at all times.
To adhere to data quality workflows when applying correction processes to patient pathways.
To monitor and have ownership of data quality indicators impacting RTT pathways. Make recommendations for corrections or improvement of processes.
To have an understanding and appreciation of ICSU/Speciality areas not adhering to real times processes and the impact on patient pathways. Initiate or recommend corrective action or improvements to processes.
The navigation of administration and clinical system. To use the Whittington Health information systems to monitor patient's pathway progression, monitoring appointments and attendance through the use of Medway and other IT systems.
To observe legal and Trust data confidentiality, security and quality requirements.
To input and retrieve information from the departmental and/or Trust computer systems in accordance with departmental guidelines and information governance.
To work with a 'problem solving approach' in order to identify solutions resolving daily issues as they arise and escalate where appropriate.
An ability to assess complex pathways and correct appropriately and thoroughly.
To manage own workload and work autonomously
To implement improvements to the administrative element of the RTT pathway.
To proactively identifying emerging issues that may cause delays at any point in a patient's pathway, highlight improvements in the administration or any other aspect of the pathway, encouraging real time workflows.
To work closely with Line Manager, Operational Directors, Service Leads and multidisciplinary team to ensure all patients that are not scheduled due to insufficient capacity are managed chronologically.
To escalate any pathways without scanned referrals to confirm clock start dates.
To liaise with the relevant ICSU/departments regarding significant changes to patient pathways and escalate where appropriate to Service Leads and senior management as required.
To provide Operational Directors and Service Leads with information on the 18 weeks status of the patients when required.
Proven track record of working in NHS trusts and significant exposure to operational managers.
An excellent knowledge of workflows and data sets within relevant hospital systems.
Present complex and sometimes controversial information to challenging audiences.
Advanced IT skills and competence with Windows based media - Word, Outlook, Excel.
Excellent Communication and listening skills.
SAFEGUARDING CHILDREN AND ADULTS
To comply with the Trust's Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:
+ Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
+ Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
+ Ensure you are familiar and comply with local protocols and systems for information sharing.
+ Know the appropriate contact numbers and required reporting lines.
+ Participate in required training and supervision.
+ Comply with required professional boundaries and codes of conduct
Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
Your application form -
1. Provide only business email address for your referees - we are unable to request references from yahoo, Hotmail, Gmail accounts.
2. Make sure you to include all evidence of where you meet the essential requirement on the jobs description as this forms the base of our shortlisting criteria.
Our processes -
1. Closing dates are given as a guide; we are within our right to close adverts early so please ensure you submit your application as soon as possible to avoid delay.
2. If you do not hear from us up to 3 weeks after the closing date of the job unfortunately this means you have not been successfully shortlisted for interview. If your require feedback on your application please contact the appointing manager detailed in the body of the advert.
3. Please check your emails regularly as all correspondence from us will be via trac.systems - occasionally these emails will go into your Junk folder.
4. Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.
Other important information -
+ Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
+ Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
+ In submitting an application form, you authorise Whittington Health NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
Please note that during the recruitment process your Identity Documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
We would welcome applications from individuals who are from underrepresented groups in the organisation

Ability to analyse situations and issues relating to patient pathways
Ability to quality assured own work in line with best standard practice.
Work in line with standard procedure
Demonstrate an ability to organise and prioritise own work schedule
Manages time effectively and displays initiative
Evidence of being able to meet deadlines