Datix System Coordinator

The Nursing and Quality Directorate delivers support across the organisation for Nursing, Nurse Education, Incident Management, Audit, Complaints Management, Governance and areas of Risk Management.

The Datix team is responsible for successfully implementing all modules of Datix Cloud IQ to replace DatixWeb and ensure compliance with nationally mandated changes to our external data submission process.

The Datix team maintain the DatixWeb and Datix Rich Client (archive) system throughout the period of implementation and for a period following the rollout, when both systems will be used in parallel.

The role involves staying abreast of developments impacting the system by monitoring the latest guidance from NHS England, the CQC and the Department of Health and Social Care and the CQC., Typical work streams include creating, implementing and rolling out Trust-wide training programmes; updating standard operating procedures and documentation to reflect new processes; coordinating, facilitating, documenting and taking forward actions relating to user acceptance sessions following changes; developing training; organising team resources and intranet pages to deadlines; and liaising with stakeholders to enable proper engagement with the Datix system., The Complaints and Datix teamsupport the improvement of Trust services, facilitating and monitoring progress to ensure delivery, value for money, effective and sustainable improvements for patients and staff.

The Nursing and Quality Directorate delivers support across the organisation for Nursing, Nurse Education, Incident Management, Audit, Complaints Management, Governance and areas of Risk Management.