Datix System Manager

The Nursing and Quality Directorate delivers support across the organisation for Nursing, Nurse Education, Incident Management, Audit, Complaints Management, Governance and areas of Risk Management.

The Datix team is responsible for successfully implementing all modules of Datix Cloud IQ to replace DatixWeb and ensure compliance with nationally mandated changes to our external data submission process.

The Datix team maintain the DatixWeb and Datix Rich Client (archive) system throughout the period of implementation and for a period following the rollout, when both systems will be used in parallel.

The role involves staying abreast of developments impacting the system by monitoring the latest guidance from NHS England, the CQC and the Department of Health and Social Care and the CQC.

The post holder will be a Datix Risk Management system specialist responsible for developing, managing and maintaining the Datix Risk Management system across all modules. The post holder will work closely with Nursing and Quality Directorate, corporate and directorate management teams and staff at all levels in the organisation to maximise ease of data entry, to facilitate easy reporting and to encourage adherence to local protocol for data, analysis of information in the database., In house expert for the Datix system throughout the Trust ensuring staff are fully trained and supported in the use; that correct data entry leads to accurate statistical reports and that the Trust is able to utilise the system to its fullest.

Typical work streams include system development through forward planning by creating, implementing and rolling out Trust-wide training programmes; Identifying needed improvements and change; Developing new processes, standard operating procedures and documentation ; facilitating, documenting and taking forward actions relating to user acceptance sessions following changes; developing training; managing team and resources to meet deadlines; and liaising with stakeholders to enable proper engagement with the Datix system.

Supporting contract management and reviews

About us

The Nursing and Quality Directorate delivers support across the organisation for Nursing, Nurse Education, Incident Management, Audit, Complaints Management, Governance and areas of Risk Management.

The Complaints and Datix teamsupport the improvement of Trust services, facilitating and monitoring progress to ensure delivery, value for money, effective and sustainable improvements for patients and staff.