Dealership Development Support Specialist

Renault Trucks is a name synonymous with quality, innovation, and customer satisfaction. With a rich history and a strong presence in the UK and Ireland, we are committed to providing our customers with top-notch vehicles and services that stand the test of time. Our aftermarket network development is a crucial part of our success, ensuring that our dealerships and service centres operate at peak performance, uphold our brand standards, and continually enhance customer satisfaction.

As a Dealership Development Support Specialist, you will be at the heart of our mission to achieve an optimum dealer network for Renault Trucks in the UK and Ireland. Your role will be pivotal in monitoring dealer performance, driving improvement plans, and ensuring compliance with our high standards. From managing the Qualitative Requirements (QR) assessment program to overseeing our signage and dealer workwear initiatives, your efforts will be crucial in maximizing customer satisfaction and dealer profitability., In this role, you will report directly to the Head of Network Development and collaborate closely with a wide range of stakeholders, including independent dealers, customers, external suppliers, and various internal departments such as Aftermarket, Sales and Marketing. Your teammates share your enthusiasm and commitment to excellence, and together, you will work towards achieving our collective goals.,

• Initiate and coordinate Dealer Qualitative Requirements reviews and compliance programs.


• Define and communicate annual market assessment plans.


• Guide assessor teams through assessment processes and provide ongoing support.


• Ensure dealers develop and implement corrective action plans, and follow up to ensure completion.


• Act as a coach to dealer management teams, promoting compliance with QR standards.


• Manage the Dealer Signage program, from site surveys to quality sign-off.


• Support the maintenance of the Dealer Database and contribute to strategic retail planning.


• Provide data analysis for investment and divestment initiatives.


• Offer administrative support for network reporting and maintain dealer contracts.
  
  You are a commercially-minded professional with a keen eye for detail and a passion for excellence. You thrive in dynamic environments, possess excellent communication skills, and have a knack for project management. You bring a positive attitude, work independently, and have the ability to see and implement long-term strategic plans. Your analytical and numerical skills are top-notch, allowing you to manage through systems effectively.
  
  Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group's leading brands and entities.


As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Salary: Competitive with Benefits (including Company Car and 10% STIP),
• Professional growth and development: Unlock your potential through various training and development opportunities.


• Company Car: Choice between Electric or hybrid


• Company Bonus: Annual company bonus up to 5%


• Medical Insurance: Medical coverage is provided by Bupa.


• Pension scheme: Matched up to 7% of your salary, including death in service cover.


• Employee Assistance Programme: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.


• Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.


• Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.


• Fitness perks: Access MyGymDiscounts and MyActiveDiscounts.


• Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.