Defect Coordinator

Morrison Water Services are recruiting for a Defect Coordinator to work on our Thames Water Smart Metering and Developer Services contract in Dartford. This role will be expected to be a minimum of 2-3 days a week in the office. As a Defect Coordinator you will be part of our Planning Team who are responsible for planning and scheduling our external excavation works. As the Defect Coordinator your responsibilities will include:

• Processing all defects once received from client/local authority
• Dealing with urgent 2 and 4 hour SLGs/Defects
• Defect related administrative work inclusive of but not restricted to raising job packs, uploading photos to company system, data uploads and completing daily trackers.
• Defect related reporting using company system.
• Provide cover and additional support within the defect team
• Collaborative working with other departments on contracted work streams
  
  Knowledge of Defects
• Knowledge of Traffic Management.
• General IT skills
• Customer complaints handling
  
  Morrison Water Services part of the M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and we are looking for aspiring people like you, who are keen to start/build/continue their career within the Water Industry.
Our people provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. Our Water Division provides a broad range of technical capabilities to our clients ranging from asset condition assessment to design, build, commissioning, and completion. With a 2.1billion order book and turnover at 450 million, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too. Sound interesting?, M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets. At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

As a valued employee of the M Group Services Water Division, you'll be entitled to:
• Matched Pension Scheme
• Overtime
• Access to our Employee Assistance Programme
• Opportunities to progress in a successful company
• Life Assurance
• The option to take out Personal Accident Insurance
• 25 days' annual leave plus 8 days' bank holiday
• Enhanced Maternity & Paternity policy
• Cycle to work Scheme
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