Defence Business Services (DBS) Product Manager

Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
+ Our Vision - To support UK defence customers with outstanding service every time.
+ Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Come and join the DBS community today!, As a Product Manager in Defence Business Services FPCP Change Management Team, you'll play a pivotal role in shaping the future of our MyHR system (Oracle HCM). You'll be responsible for supporting the development of a comprehensive road-map that transforms your assigned module, ensuring it aligns with our evolving business needs., + Oracle Release Management: Oversee the implementation of mandatory changes from Oracle's Quarterly Release Cycle, ensuring seamless integration and compliance.
+ Collaboration and Knowledge Sharing: Partner with Product Managers to champion collaboration, share best practices, and identify opportunities for cross-functional development.
+ Change Request Management: Efficiently manage a portfolio of business-as-usual change requests, ensuring timely delivery and customer satisfaction.
+ Cross-Functional Collaboration: Work closely with the Change and Modernisation Team and Operational Teams to deliver impactful change initiatives across the organisation.
+ Strategic Road-map: Support the alignment of the strategic road-map for your module, driving innovation and continuous improvement.
+ Customer Feedback Analysis: Actively gather and analyse customer feedback to identify areas for improvement, driving enhancements through the change request process.
+ Performance Tracking: Provide clear and concise management information to track progress against Oracle release changes., We'll assess you against these behaviours during the selection process:
+ Changing and Improving
+ Delivering at Pace
+ Communicating and Influencing
+ Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
+ Changing and Improving
+ Delivering at Pace, Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the folowing success profile elements, A minimum of 2 full working days’ notice will be provided for interviews.We endeavour to stick to these dates, but these are subject to change around business needs.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
To assist with your application please find attached -
DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)
(26) UK Ministry of Defence: Life , LinkedIn
Defence Business Services (DBS) - Financial, Procurement & Civilian People (FPCP)
https://www.gov.uk/government/publications/financial-procurement-and-civilian-people-services
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Are you passionate about driving innovation and transformation in HR technology?, This is a post which offers opportunities for the successful candidate to demonstrate and increase their knowledge of business change in a very high-profile role. We will be looking for someone who should be:
+ Enthusiastic in delivering change outcomes. You should be strategic in your thinking and able to influence key stakeholders, challenge when appropriate and make evidence-based decisions.
+ Able to work to tight deadlines; managing complex and conflicting priorities, while maintaining an excellent eye for detail and ensuring that all outputs are accurate, comprehensive and consistent.
+ Proactive, innovative and seeks opportunities to effect creative change via positive and effective use of Continuous Improvement. You will need to establish and develop effective working relationships across the organisation. You will make use of your networks to share expertise, achieving success through effective collaboration.
+ You should be able to demonstrate highly developed communication skills and the ability to present complex information clearly, adapting your communication style to ensure that messages are understood and you promote an accessible, inclusive and empowered environment.
Join our team and make a lasting impact on the future of our MyHR system.
Essential
+ Strong strategic thinking and problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Ability to work effectively in a fast-paced, collaborative environment.
+ Proven ability to influence key stakeholders and make data-driven decisions.
+ A passion for driving digital transformation and delivering exceptional customer experiences.
Desirable
+ Advantageous to have experience or knowledge of an Oracle HCM system.
Experience of managing change initiatives., + Experience - Personal statement - Please submit a 500-word personal statement that outlines how your skills and experiences make you a strong fit for this role.
+ Behaviour - Changing and Improving
+ Behaviour - Delivering at Pace
At interview you will be assessed against the following.
+ Communicating and Influencing
+ Behaviour - Changing and Improving
+ Behaviour - Delivering at Pace
+ Behaviour - Communicating and Influencing
+ Behaviour - Seeing the Big Picture
In the rare case where individuals have exact matching scores, the order of merit will be determined based on the behaviour scores at interview in the following order:
1. - Behaviour - Changing and Improving
2. - Behaviour - Delivering at Pace
3. - Behaviour - Communicating and Influencing
4. - Behaviour - Seeing the Big Picture
If candidate scores are still exact, the merit order will then be determined on the sift score in the below order or priority:
1. - Behaviour - Changing and Improving
2. - Behaviour - Delivering at Pace
3. - Experience - Personal statement
4. - Experience - CV
We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months.

Alongside your salary of £35,290, Ministry of Defence contributes £10,223 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ An environment with flexible working options Monday-Friday
+ 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King's birthday
+ Hybrid working, where role permits
+ An opportunity to be considered for Reward & Recognition- £250-£5000 per year.
+ Family friendly policies including parental leave and adoption leave
+ Learning and development tailored to your role
+ Professional and personal development of skills
+ A culture encouraging inclusion and diversity
+ Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
+ Special paid leave to volunteer up to 6 days per year
Allowances
The post does not offer relocation expenses.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Employment Hours
This position is advertised at 37 hours per week.