Delivery Manager

Ministry of Justice

Delivery Manager

£35678

Ministry of Justice, The Park, City of Nottingham

  • Full time
  • Temporary
  • Remote working

Posted today, 3 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 54657eff1eb4469cb61fbf61d4822ac0

Full Job Description

  • Support the Cluster Manager and Cluster Operations manager by being responsible for managing functions within the cluster., Deliver a consistent and customer focussed service
  • Ensure effective deployment of resources to meet operational needs.
  • Ensure the delivery of cluster performance management objectives.
  • Act as Responsible Officer as required.
  • ACCOUNTABILITY
  • Reporting to the Cluster Operations Manager / Cluster Manager.
  • OTHER DUTIES The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in
  • Face-to-face roles in HMCTS for example a court usher
  • Contact Centre roles in HMCTS for example call centre advisers
  • Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administratio