Delivery Manager

As a delivery manager you will be based in our Nematology team within our plant protection programme. The role of delivery manager is to coordinate and assist with the day to day delivery of diagnostic work such as statutory, outbreak, survey and project work. You will ensure samples are processed efficiently within agreed deadlines through effective work planning, monitoring and adherence to set procedures. Start date: January 2025 What you'll be doing:

• Co-ordinate the day to day testing of samples, helping staff to troubleshoot problems when they occur.
• Help with routine hands-on delivery as necessary.
• Prioritise samples in relation to deadlines, resource availability and time constraints.
• Communicate directly with customers to identify their requirements, advise on suitable testing, and report results, via email, telephone and internal reporting systems.
• Utilize R and Microsoft office to report results to a wide range of customers
• Liaise with the Scientists and Team Manager to identify resource requirements and best utilise available staff within team and programme.
• Supervise the day to day work of Assistant Scientists and apprentices, providing functional management as agreed with the Team Manager.
• Assist the Senior Plant Nematologist and Principal Plant Nematologist in the coordination of resource for project delivery.
• Ensure best practice in the laboratory, following Standard Operating Procedures and the quarantine facilities code of conduct.
• Take responsibility for the team's quality management systems (ISO 9001 and ISO 17025) and health & safety.
• Deliver required training to staff and assist in training record upkeep.
• Assist with the management of Nematology's facilities., Choose 'Apply now' to fill out our short application, so that we can find out more about you. If you have any questions you'd like to ask before applying, you can contact
We're an equal opportunity employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format or if you'd like to discuss other changes or support you might need going forward, please email at and we'll get back to you. At Fera, we're making the world a better, healthier and safer place. We're a joint venture partnership between Bridgepoint and Defra and we're working proactively to protect the world we live in and the food we eat. Our teams are investigating plant and bee health, crop protection and sustainable agriculture. Join us and discover better as you deliver world-class science for the future.


• A BSc or equivalent in a related science subject or appropriate relevant experience.
• At least 1 years' experience of working in a lab, planning work and organising resources with a flexible approach and ability to react to changing priorities.
• Experience in staff supervision and delivery management is essential.
• You must also be well organised, highly motivated, demonstrate attention to detail, be able to deal with the management of data from a wide range of sources and have effective decision-making skills based on evidence.
• Experience in complying with quality standards (ISO 17025 and ISO 9001).
• Our ideal candidate will have experience of working as part of a team but also on their own initiative with minimum supervision; confident, clear and accurate written and interpersonal communication skills are essential. You will have practical IT skills in software packages such as Microsoft Word and Excel.
• We will be particularly interested in candidates who have previous experience working with invertebrate plant pests.
• Experience of training others will also be desirable.
  
  23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• Flexible working hours, on-site gym, restaurant, and free parking
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform