Delivery Manager (SEP) - NESO

National Energy System Operator (NESO) is on a journey towards a sustainable and secure energy future. Together we build on this momentum, advancing the Electricity System Operator's (ESO) plan for zero carbon operability of the electricity system by 2025., As we grow the team here at NESO, we are now looking for a Delivery Manager to work closely with our Strategic Energy Planning Directorate. Covering Strategic Spatial Energy Planning (SSEP), Regional Energy Strategic Planning (RESP) and Centralised Strategic Network Plan (CSNP), the role would work to achieve business outcomes through Digital Products, Solutions and Services with pace, quality, security and reliability. This position is accountable for the creation, delivery and performance of Digital Products, Solutions and Services as part of the DD&T functional plan for SSEP, RESP and CSNP. As part of the business partnership, this role is responsible for developing and delivering a strategic Digital, Data and Technology roadmap that aligns to the business goals and outcomes. This role may be required to attend Leadership meeting of Strategic Energy Planning directorate in order to achieve the close collaboration with the directorate and the teams. The role owns the Agile DevSecOps delivery of the product(s)/ program of works for components of SSEP, RESP and CSNP; accountable for aspects of the operational stability as it relates to the SSEP, RESP and CSNP systems. This role manages the end-to-end process of design, develop, test and deploy and run the Digital Products and services that meet the needs and expectations of users and stakeholders. This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home.,

• Partner with the Strategic Energy Planning directorate and SSEP, RESP and CSNP business stakeholders to determine the contribution that business and technology delivery and improvements can make to achieving business objectives; connecting strategies across programs, supporting prioritizing business outcomes/user stories across the programmes and enabling joined up business readiness and change plans.
• Understand and translate NESO's priorities, outcomes and vision in relation to specific scope into digital charters and roadmaps.
• Plan and manage the delivery process, including the budget, timeline, resources, risks, issues, dependencies, and quality standards.
• Own and manage the relevant functional Digital delivery plan for the SSEP, RESP and CSNP areas.
• Be the champion of and actively embrace Agile DevSecOps principles and modern engineering practices in collaboration with the modernization team.
• Continuously explore new practices and automation opportunities to achieve pace, quality and reliability of digital solutions. Own operational aspects of the Digital product and solution.
• Make decisions that are commercially, technically, and operationally sound and consistent with the DD&T strategy and direction.
• Work with other technical leaders e.g. Senior Delivery Manager, Senior Platform Manager, Architects, Business Analysis team(s) in DD&T to provide a seamless service to the wider organization, and promote a culture of collaboration, innovation, and excellence.
• Adopt and embrace on best practices, guard rails and golden paths set out by the platform to enable adoption, reliability and quality of the releases.
• Adopt and demonstrate adherence through metrics on coding standards, best practices, and design patterns for development in an automated way.
• Build strong relationships with the technology partners who provide the platforms, and with other partners who offer services to manage, enhance, and run the platforms.
• Provide the first line of assurance on the product and the system, and handle the risks and mitigation plans to maintain stable and resilient platforms.
• Lead, manage, and develop a diverse team of engineering experts, and encourage a culture of learning, growth, and performance.
• Make smart commercial decisions and demonstrate a solid understanding of IT financial management.
• Adopt and embrace modern engineering practices to improve development team's security, compliance, costs, and time-to-business value through improved developer experiences and self-service within a secure, governed framework.
• Stay current with the latest trends and developments in technology and identify opportunities for improvement and innovation.
• Conduct regular system audits and prepare for major releases; manage the change control process and deployment strategy. Establish and enforce governance and best practices for platform usage to maintain data integrity and security.
• Provide technical leadership, guidance, and mentoring to the team, and foster a cooperative and productive work environment.
• Continuously evaluate and measure the impact, value, and user satisfaction of the digital solution and identify opportunities for further improvement or enhancement.
  
  Strong stakeholder management and relationship-building skills, effective communication and presentation and the ability to negotiate, influence, and collaborate with various internal and external parties.
• Strong technical skills and understanding of the latest technologies, trends, and innovations in the digital domain.
• Knowledge of modern software engineering principles and practices, such as DevSecOps, continuous integration and delivery (CI/CD), infrastructure as code, microservices, and cloud-native architectures.
• Knowledge of platforms, such as Salesforce, MuleSoft, Azure or similar technologies, and their capabilities, limitations, and best practices.
• Skills in designing, developing, testing, deploying, and maintaining scalable, secure, and reliable solutions that meet business requirements and align with the enterprise architecture.
• Highly outcome-focused, and the ability to understand and translate the needs and expectations of the users and stakeholders into effective digital solutions.
• Track record on managing issues effectively during priority incidents and ensuring team morale is maintained.
• Strong ability to create a performance driven culture in the team including 3rd parties working as a seamless single team.
• Commercial astuteness when dealing with 3rd parties and ability to manage cost effectively and through both technical and commercial optimization.
• Skills in leading and managing a team of engineers, including setting goals, providing feedback, coaching, mentoring, and developing talent.
• Skills in communicating and collaborating effectively with various stakeholders, such as senior delivery managers, enterprise architects, and vendors.
• Skills in troubleshooting technical issues and resolving problems or setting future direction with a strong balance of technical/architectural, operational and commercial parameters aligned to overarching digitalisation strategy and intent.
• High level of professionalism, integrity, and ethical standards, and the ability to comply with the relevant policies, standards, regulations, and principles.
• Excellent leadership, management, and communication skills, and the ability to inspire, motivate, and coordinate diverse and multidisciplinary teams.
• A passion for continuous improvement, innovation, and learning, and the ability to adapt to the changing needs and demands of the digital environment.
  
  Traditionally, Britain's energy system has been split into two areas - gas and electricity - but to ensure that Britain's energy system is secure and affordable there needs to be co-ordination across the whole energy system, with one single entity responsible for translating policy into immediate strategy. National Energy System Operator (NESO) will bring unparalleled change.
Forge a path to a sustainable future for everyone. Your energy, our future, together. About the National Energy System Operator (NESO) In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain's electricity and gas networks and operating the electricity system. The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users' need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them. The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all. The time to deliver is now. As part of our team, you won't just be touching the lives of almost everyone in Great Britain - you'll be shaping the way we use and consume energy for generations to come.

A competitive salary between £65,000 - 72,000 - dependent on experience and capability. As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.