Delivery Officer

As a Business Officer of the Brent Borough Team, you will play a vital role in supporting the Business Manager in various operational and administrative tasks, including the pro-active co-ordination of committees. You will work closely with the Business Manager to ensure the smooth functioning of day-to-day business operations and contribute to the overall efficiency and success of the organisation. The role is to provide a comprehensive, effective, and high-quality business admin support to the Brent Borough Team and Brent ICP. This includes: · Assisting with relevant administrative duties as necessary including effective diary management.

• Arranging and attending meetings, booking venues, drafting agenda, taking and transcribing minutes, sometimes of a complex nature, and distributing all relevant documentation within specified deadlines.
• To undertake work of a confidential nature that must be carried out with maximum discretion and diplomacy in line with the organisation's policy, e.g., personal folders, sickness absence monitoring.
• Assist with monitoring of and compliance regarding mandatory training., Administrative Support:
• Provide administrative support to the Business Manager, including scheduling meetings, managing calendars, and handling correspondence.
Communication:
• Serve as a point of contact between different departments and external stakeholders.
• Facilitate communication and collaboration to achieve common goals.
• The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders, such as senior managers in provider organisations and the ICP Partnership Board.
• Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice to strategic leads.
• Work with members of the Team to develop and implement project data collection systems that will provide accurate and timely data.
+ Communicate information and issues, including briefings and reports, to job manager, strategic lead/ strategic manager as appropriate Process Improvement:
• Identify opportunities for process improvement and efficiency enhancement.
• Work with the Business Manager to implement changes and streamline workflows.
Project Coordination:
• Assist in coordinating various projects and initiatives across departments.
• Monitor project timelines and deliverables to ensure timely completion.
• Undertake projects and oversee their deliver and report on outcomes as agreed with the Business Manager.
Policy Development · Propose changes to own project, service, initiative work, informing policy and making recommendations for more effective delivery.
• Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.
Working for our organisation Brent Integrated Care Partnership (Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health, care and wellbeing organisations that serve the community of Brent. The partnership includes: · Brent Council · London North West University Healthcare NHS Trust · Healthwatch Brent · Central London Community Healthcare NHS Trust · Central and North West London NHS Foundation Trust · North West London ICB/ ICS The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone's needs are met. We aim to place the resident at the heart of health and care services in order to tackle health inequalities together - working as equal partners and with a collective goal to improve the wellbeing of everyone in Brent. Because we want the roles to be available to people from a range of different professional backgrounds, these roles are being advertised in CNWL and at Brent Council. The roles will be based at Brent Civic Centre in Wembley, and will involve 3 days working in the office per week, with home working available for the other days., Performance Support
• Support the production of accurate, accessible reports for the directorate.
• Analyse complex data from a wide variety of sources and to make this accessible to senior
managers, teams and clinicians within the directorate.
• Support the monitoring of delivering of directorate KPIs and internal targets such
as mandatory training compliance and to identify corrective action where necessary.
• Work in conjunction with the Business Manager and SROs in producing the monthly
reports. Financial and Physical Resources
• Support and inform the requirement and targeting of resources, monitoring,
implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis.
• Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on
time. Governance
• Ensure systems are in place within the directorate to oversee the timely processing of
serious incident and complaints.
• Liaise and escalate to the NWL ICB Quality and Patient Safety team to resolve governance
issues. Staff Management
• Provide training, advice and support on own area of responsibility.
• Support training and induction of new and existing staff.
• Supervises team on their day to day activities
• Participate in the recruitment process of support staff
  
  CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
  
  Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries. We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff. Become part of our team. We care for you as much as you care for others. CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.