Delivery Operations Coordinator(Ref: 1278) The Role Key Responsibilities: Benefits

We’re recruiting for a Delivery Operations Coordinator here at Justice Digital, to be part of our warm and collaborative Probation and Data Science team.
Probation Digital is delivering simpler, clearer, faster digital services to help frontline staff and people on probation, and we’re looking for someone with strong interpersonal skills to join our Delivery Operations team.
You will support and enable the delivery of 10 multi-disciplinary agile teams by contributing to the coordination of various activities such as governance, reporting, people planning, procurement and more.
If you are curious and diligent and enjoy working collaboratively this is the role for you!
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025, + Collecting information from multiple sources and teams, summarising and providing recommendations where appropriate
+ Documenting existing processes to make it easier for others to deliver their work
+ Coordinating interested parties to draft, test and iterate solutions to meet needs
+ Determining and implementing appropriate and lightweight processes, only where process will help our efficiency and effectiveness
+ Capturing notes and actions from meetings, and ensuring actions are tracked and completed
+ Representing Probation Digital and Data Science at meetings and boards
+ Taking a proactive and pragmatic approach to tackling problems and overcoming obstacles
+ Carrying out discrete pieces of work such as coordinating governance, reporting, people planning, and procurement activity
+ Motivating and managing others to achieve objectives and secure good outcomes
+ Adapting to variations in work, priorities or environment, being flexible and versatile and acting as an advocate for change.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!, A reserve list may be held for up to 12 months, from which further appointments may be made.
Terms & Conditions
Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

+ You will have experience of working in delivery management, office or portfolio management, or engagement type roles
+ You can communicate clearly and effectively, both written and verbally
+ You can summarise information into written products and verbal advice
+ You have strong organisational skills and can prioritise and sequence your work so that you make the biggest impact with your time
+ You can identify, suggest and introduce improvements, learning from experience
+ You can coordinate multiple individuals and teams to identify their needs, contributing to the creation, documentation, testing, implementing, running and improvement of effective processes.
Willingness to be assessed against the requirements for BPSS clearance
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy., In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
+ Communicating and Influencing
+ Managing a Quality Service
+ Changing and Improving
+ Delivering at Pace
+ Working Together
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on “You can communicate clearly and effectively, both written and verbally” will be conducted before the sift. The panel will be conducting a sift on the following criteria from the Person Specification above:
+ “You will have experience of working in delivery management, office or portfolio management, or engagement type roles”
+ “You can summarise information into written products and verbal advice”
+ “You can coordinate multiple individuals and teams to identify their needs, contributing to the creation, documentation, testing, implementing, running and improvement of effective processes.”
Candidates who do not demonstrate examples of the above in their Cover Letter will be rejected on this basis.

£34,140 - £42,019
The national salary range is £34,140 - £37,105, London salary range is £38,661- £42,019 Your salary will be dependent on your base location
A Civil Service Pension with an employer contribution of 28.97%
GBP, + 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
+ A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
+ Staff have 10% time to dedicate to develop & grow
+ Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
+ 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
+ Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
+ Wellbeing support including access to the Calm app.
+ Bike loans up to £2500 and secure bike parking (subject to availability and location)
+ Season ticket loans, childcare vouchers and eye-care vouchers.
+ 5 days volunteering paid leave.
+ Free membership to BCS, the Chartered Institute for IT.
+ Some offices may have a subsidised onsite Gym., Alongside your salary of £34,140, Ministry of Justice contributes £9,890 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Access to learning and development
+ A working environment that supports a range of flexible working options to enhance your work life balance
+ A working culture which encourages inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%
+ Annual Leave
+ Public Holidays
+ Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ