Department Manager

As a Department Manager, you'll be the maestro of a bustling department, nurturing your team and making sure your customers have all they need to play their sports. Your mission? To create a shopping experience so fantastic, it'll have them doing victory dances in the aisles! You will encounter new adventures and challenges daily, but you will have the backing of your team. To sum up, your duties will involve:
Team leadership:
Recruit, train, and manage a team of Sport Advisors (sales assistants)
Mentor and lead the development of each team member within your department
Foster a collaborative and motivated work environment
Set performance goals and provide ongoing feedback
Conduct performance evaluations and manage scheduling effectively.
Sales and Customer Service:
Set sales goals and drive the team to achieve these targets
Ensure excellent customer service
Ensure that your team is trained to provide product knowledge and assistance to customers.
Merchandising and Inventory Management:
Ensure top-level and organized department displays
Manage inventory levels, including restocking and inventory counts.
Ensure that campaign materials and visual merchandising policies are implemented
Commercial Strategies:
In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
Together with your store leader, define the product range to be offered to customers and sports practitioners
Reporting and Analysis:
Generate and analyse sales reports and key performance indicators (KPIs).
Use data to make informed decisions and adjustments to department strategies
Secure operational efficiency by becoming a Duty Manager
Implement and maintain operational procedures and policies during assigned duty hours
Lead the overall operational function of the store during assigned duty hours
Ensure compliance with company policies and safety regulations
The profile we're looking for:
A dynamic go-getter who thrives on leading the pack and adores all things sports
Centered on people and driven by a passion for serving others
A revolutionary force ready to shake up the retail world
An inspiring individual dedicated to fostering growth in others
Committed to personal and team growth, As a Department Manager, you will be required to work usual retail hours including evenings and weekends.

Decathlon Brent Cross is a 1100 SQM store with 2 separate floors, located near Cricklewood and Brent Cross Shopping Centre.
The store is located in the Staples Corner retail park with several other stores around, including a gym where the store team has a discount and next to the new Brent Cross West Train Station!
A forecasted Instore TO of £3.7 million
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Get to enjoy the following benefits and perks:
Healthy discounts on all Decathlon goodies
Fun Monthly Staff Sports/Activities
Pedal your way to work with the Cycle-to-Work Scheme
Dive into top-notch training at Decathlon Academy
Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
… and many more
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.