Deputy Care Manager

The Guardian

Deputy Care Manager

Salary Not Specified

The Guardian, Burgess Hill, West Sussex

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 29 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6dea98e919764a19a556461f6a63e9ef

Full Job Description

An exciting opportunity has arisen for a compassionate and experienced homecare clinician to join our dynamic team. The successful candidate will assist the Registered Manager and Business Owners in the day-to-day running of our services, ensuring that our clients receive exceptional care and support. This role requires a proactive & organized individual with a strong background in person centred care & people management.,

  • Deputy management: Assist the Manager in the overall management of the service, including staff management, client assessments, & care planning. Support business planning, growth & support community engagements. The deputy manager must ensure the service provided continues to be safe, effective, caring, responsive and well-led, whilst supporting & inspiring the care delivery team to deliver the same.

  • Management of Staff Supervision: Supervise & support care & office staff, ensuring they are well-trained & motivated & have the right skills & tools to deliver high-quality care & their accountabilities. Closely monitoring performance.

  • Client Care: Ensure that all clients receive personalised care in line with their care plans, & conduct regular reviews to maintain the highest standards. Improve care where required.

  • Compliance: Ensure the service operates in compliance with regulatory requirements & company policies, including safeguarding & health & safety protocols, for example managing accidents and incidents effectively & appropriately.

  • Quality Assurance: Assist in conducting audits & monitoring the quality of care provided, allocating resources effectively, implementing improvements where necessary.

  • On-Call Duties: Participate in the on-call rota to provide support during out-of-hours emergencies.

  • Communication: Act as a point of contact for clients, families, & external agencies, ensuring clear & effective communication.

  • Host regular team meetings as well as attend and contribute to weekly managers meetings to maintain effective communication amongst the team.

  • Ensure communication is proactive, professional, & pertinent for all clients & colleagues utilising a variety of tools & skills to optimise the service & the team.

  • Administrative Tasks: Support with scheduling, rota management, & other administrative duties as required., We offer excellent rates of pay, including holiday and travel pay, a workplace pension and a six-month bonus. We also have flexible work schedules that suit you and your lifestyle.

  • Cloud 9 & Benefits

  • Our CareAngels get free car breakdown insurance. We offer a 'sphere' bonus every six months to those who meet the criteria. We want our colleagues to know that they are appreciated. We recognise achievements with thank you gestures. We get together at fun social events including quizzes and beach walks. We love to support charity events and to fundraise, especially if it involves baking!
  • Professional Development & Training

  • Our first-class in-house training programme will give you the tools you need to excel in your new role. This includes specialist training, CPD and our monthly 'Wings' meetings where we learn, reflect and have fun. We offer colleagues the chance to train for an NVQ in care. We love to create career progression opportunities and to see all our colleagues succeed and thrive.

    Workplace & Culture

    At Guardian Angel Carers, we want everyone who works with us to be able to maximise their potential and to feel valued and rewarded. Your journey begins with outstanding paid training and the support and development continues throughout your career.

    Our core values are very important to us. They guide how we work, how we treat our clients and how we treat each other. We are compassionate, friendly, reliable, professional, with a real focus on quality.

    If this sounds like somewhere you would thrive, then come join the team. We are expanding to support the growing number of people looking to live as independently as possible in their own home.

    "Guardian Angel Carers are always committed to developing their team, and creating career opportunities. They truly care for their clients and the team. All the personal touches they deliver, going above and beyond, is why I love working for them."

  • Qualifications: A management qualification (e.g. NVQ Level 5) is desirable.

  • Experience: Minimum of 3 years of experience in a supervisory home care role, with at least 1 year in a senior supervisory or managerial role.

  • Skills: Excellent communication, leadership, and organizational skills. Ability to work under pressure and manage multiple tasks.

  • Knowledge: Strong understanding of CQC regulations, safeguarding procedures, and person-centred care practices.

  • Personal Attributes: Compassionate, reliable, & committed to delivering high standards of care.

    Guardian Angel Carers is a leading provider of high-quality home care services, dedicated to supporting individuals in their own homes. We pride ourselves on delivering person-centred care that enhances the lives of our clients and their families., About Guardian Angel Carers


  • Founded by former Olympian Christina Handasyde Dick, who lived with both her Grannies growing up. She is passionate about providing the type of compassionate and professional care that she would like for her family. In 2021, Christina received an MBE for services to Home Care, particularly during the pandemic. Guardian Angel Carers now provides high quality home care services across the UK, through their friendly and reliable network of franchise business owners.
    Office Team · Guardian Angel Carers Mid Sussex · Hybrid Remote

  • Competitive salary depending on experience

  • Ongoing training & professional development opportunities

  • Supportive work environment

  • Pension scheme

  • 28 days of annual leave